Frequently Asked Questions
Hi Team, I have one of your Complete Sleeper therapeutic pillows which is amazing. I am travelling to china (departing Australia on 28th April) and wondering if you have a pillow that would be suitable for travel? I am not wanting one for the plane, moreso for the hotel (just a smaller version than the one i have already) If you can please get back to me
We most certainly have our Complete Sleeprrr range pillows in travel size. They are half in size. Please click the link below for more information: https://www.the-pillow.com.au/travel/Complete-Sleeprrr-Travel-Pillow Warm Regards, Cristina
Does the Complete Sleeprrr Travel Pillow come with a pillow case. If not then how do we order one?
Hi, Our Complete Sleeprrr Travel pillow range do have a removable washable white cover. We have them to purchase separately also. Please let us know if you have any further questions. Warm Regards, Cristina
Travel pillow complete sleeprr Traditional deluxe option which states firmer version but does not say Adjustable like the Original version. Does it unfold into the `12 separate pieces like the others
Hi Jean, the travel pillow is adjustable like the Original version, just half size. Kind regards Anmaree
Hi There, I would like to buy an adjustable travel pillow but your web page is very unclear. I would like traditional foam (not memory foam). Is it the Original, Plus version or the Deluxe?
Hi Oksana, Our Complete Sleeprrr Traditional Deluxe is made of traditional foam. The other pillows are made of memory foam. Warm Regards, Cristina
measurements of medium complete sleeprr as compared with a medium naturelle travel pillow
Hello Carole, The measurements are as per below. Complete Sleeprr Medium - Size 38cm deep x 26cm wide x 14cm & 12cm high Naturelle Medium Size travel pillow - Medium Size Height: 12cm high side, 10.5cm low side. Width : 29cm | Depth: 38cm Weight: 700 grams or 0.75 kg
Looking for compact travel pillow medium density and height with silk pillowcase which can be packed in a vacuum bag.
Hi Glenda, I am sorry but we don't have the silk cases available in the travel pillows at present. Please feel free to give us a call on 03 8585 6685 and happy to let you know what products may be suitable. All the products will be ok to go in vaccume pack bags while travelling but best to store them out of bags when not travelling to make sure foam holds its shape. Warm regards, Brett Parnham 03 8585 6685
Hi I'm really keen to buy the complete sleeprrr travel pillo but I'm not clear on the difference between the 3 options in the drop down menu. I would like a memory foam version - is this the 'plus' option in the drop down menu? Is the 'Delux' also memory foam?Many thanks, jill
HI Jill, The original one is the most popular version so that it what i would most likely recommend. The deluxe version is a traditional foam so not memory foam and will hold its shape very well if you prefer the extra support. The plus version is about 20% firmer than the original and is generally the perference of larger framed people or those that like a firmer memory foam pillow. Hope this information is of help and please give us a call on 03 8585 6685 if we can be of further assistance. Warm regards, Brett Parnham 03 8585 6685
Hi, I am looking at getting a Complete Sleeprrr Travel Pillow for my overseas trip. how long is dispatch from order to Richmond Vic 3121?
Hi Celeste, We can send it out for you this afternoon and should be with you tommorrow or the day after. Can you call us to place order on 03 8585 6685 and then we can make sure we send it today for you. Warm regards, Brett. 03 8585 6685