Shipping and Delivery

Australia and International

Dispatch Details

All online orders will be dispatched within two (2) business days (usually next day).  If, on rare occasions, the product is out of stock we will contact you with expected delivery and/or option to change the order or a full refund.

We use Australia Post and a mix of premium carriers for all deliveries nationally and internationally. Tracking is provided with all our services.

If you have a preferred carrier or special delivery instructinos, please contact us on (03) 8585 6685 so we can accommodate your request or email: [email protected]  

Estimated delivery times are:

  • Melbourne - next business day
  • Sydney, Newcastle, Adelaide and regional Victoria - 2 days
  • Tasmania, Northern NSW, Gold Coast, Brisbane, SE Queensland - 2-3 days 
  • Perth, Regional NSW, Regional SA, Regional Queensland - 4 to 6 days
  • Delivery to all other parts of Australia - 4 to 7 days 
  • International Orders - usually 4-7 business days

Click and Collect

Click and collect is also available. The pick up location is Building 4/29 Grange Road, Cheltenham VIC3192. Select Pickup on the checkout page and you will receive an email when your order is ready to be collected.

Pick up is available:

  • Tuesday to Friday: 1pm to 4pm
  • Saturday: 10.30am to 3.30pm