Please note that while we are still dispatching within 2 business days there are some delays in delivery times caused by the Vic and NSW lockdowns. We thank you for your support and your patience at this time.
FREE SHIPPING FOR RETAIL ORDERS OVER $100 WITHIN AUSTRALIA
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Specifications
| Thickness | Approx 14cm but filling can be removed to lower height if required. |
|---|---|
| TGA Listed | Yes |
| Australian Register of Therapeutic Goods Number | No.174455 Device: Pillow |
| Size | Length:56cm Width:38cm Height:12cm |
| Hole Position | Approx 10cm from one side of pillow and 18cm from other side of pillow. |
| Hole Size | Approx 12cm |
| Outer Cover | Fine Weave 100% Pure Cotton Japara |
| Outer Cover - Waterproof option (green) | Moisture and bacteria-resistant polyurethane ply bonded to a knitted polyester backing |
| Inner Fill | 100% pure polyfill |
| Inner Foam Suport | Australian Made 100% Memory Foam |
| Country of Manufacture | Australian Made |
Certifications
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Care Instructions
Inner: Do not immerse in water. Dab clean with a solution of warm water and mild detergent. Do not machine wash. Do not tumble dry. Dry flat away from direct sunlight.
Steri-Plus Cover: It resists moisture, and is easily cleaned by wiping down with mild detergent warm water, and hung to dry.
Wipe stains using a non-phenolic disinfectant in a diluted solution. Do not bleach. Do not machine wash. Do not tumble dry. Line dry. Do not iron. It is an extremely sturdy material that withstands body loads. It is a clinical yet attractive mid green color.
Finally a Pillow designed to give you the ear relief that you need while you sleep!
Designed specifically to provide effective relief from CNH, pressure sores and chronic ear pain. The CNH Holey Pillow is designed to also help with recovery from ear surgery, ear injuries and ear piercings.Two Options available:
- Regular Version - cotton encasement and custom slip. Just like your normal pillow with the comfort of polyfill and memory foam inner for support. This is the recommended version for most users.
- Sterri Plus Version - Fully waterproof and easy to clean and wipe down. Suitable for hospitals, Nursing Homes, Health care providers or anywhere that product might be getting used by multiple users or on an ongoing basis by different users.
Includes Fitted Poly/Cotton Pillow Slip
Our CNH pillow includes a specially fitted, easily removeable full slip designed to ensure no contact is made with your ear while you sleep. Rubbing of material pillow slips can be just as irritating and painful as full exposure to a pillow so this is an absolute necessity when using a CNH pillow.Design of the Theramed Holey Pillow with a specific focus on CNH and ear protection.
Our CNH pillow has been specifically designed to give ear pressure relief to you while you sleep and also to give you the support under your neck so that you do not inadvertantly suffer repercussions and stress to your neck and shoulders by having inadequate support.
The pillow has an approximate hole of 12 cm which should be suitable for all those who suffer from ear pain, pressure sores, CNH, ear surgery.
The inner fill is soft polyester fibre around the ear to ensure softness even if the ear does come into contact with part of the pillow. The polyfill can be removed to lower the height of the pillow if required.
The unique memory foam support located along both sides of the pillow ensures that good support is maintained for the neck and shoulders while the primary function of protecting the ear is maintained.
Have an off centre positioning for the ear hole will mean that the pillow should suit both those with long necks and those with shorter necks. Ear protection for all body sizes.
For those that suffer ear pain this is the pillow for you and particularly useful for the most painful ear condition of CNH.
CNH - Chonodrodermatitis Nodularis Helicis (also known as Winklers Disease) is a type of pressure sore. It is extremely painful and will prevent you from side sleeping on your pillow. The elderly and habitual side sleepers are those that are most at risk.
CNH will come about through ear coming into contact with pillow during the night causing skin to become irritable and painful. The Theramed Holey CNH pillow is designed to provide relief to those that suffer the CNH condition.
The Theramed Holey Pillow is currently undergoing patient trials at the Sydney South West LHD with regards to helping to make life more comfortable for those suffering ear pressure injuries whilst in palliative care. The trial is called the "Ear Pillow Project".
The prevalence of ear pressure injuries in Palliative Care patients is high due to multiple risk factors associated with people in pailliative care.
The current strategies for managing ear pressure injuries include: dressings, repositioning and ear cut-outs (made of foam). Comfort care is another common problem encountered with palliative patients and finding a comfortable position for these patients who have ear pressure injuries can be a challenge. We believe the Theramed Holey CNH pillow will help manage ear pressure in conjunction with the previously mentioned methods.
Ear Piercing Pillow - Ear Piercing Relief - Ear Piercing Infection
If you are suffering from an infection or discomfort from ear piercing pain or ear cartledge damage then the holey pillow should be a very good product for providing you the relief that you require. You will be able to continue to sleep on your side and get relief from your ear piercing through the holey pillow which operates as an ear piercing pillow.
Made right here in Australia by our family owned and operated Australian business.
Hand made and produced in our Melbourne production facility you can be assured our CNH ear pressure pillow is made to the highest standards and we are sure it will meet your expectations.See What 5000+ Customers Are Saying
fast service, good product
01 Oct 2021
Service Rating : Product, communication and fast delivery - superior service.
Product : Product does as advertised.
21 Sep 2021
Service Rating : Once order was placed, delivery was prompt and efficient
Product : Very satisfied with this product
31 Dec 2020
Fast Delivery
Australia Wide
Designed and Recommended
by Health Professional
Rated 5 Stars on
Feefo in 2021
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provider
95% of our Products
Made in Australia
Accessories
Questions & Answers
Review.
Thank you for this pillow I purchased from you. It is a wonderful success.And thank you for the pillow cases.Jill
review
Thanks a lot Brett. I have already referred few of my friends to your company who are having issues with pillows. I have told them how wonderful you and your customer service is, which is undoubtedly the best.RegardsMurad
Hello!I had been in contact with Brett a few months back regarding the CNH Holey Pillow. I've been using a traditional donut pillow per my dermatologist's suggestion but it has disrupted my quality of sleep, particularly as of recently. Before purchasing, I was wondering if the pillow can be washed in a washing machine. If not, what's the best method of cleaning it? Thanks so much!Best,Emily
Hi Emily, The pillow comes with an outer cover which is cotton so that can be removed anytime for laundering. If you perspire a lot you may wish to go for the sterri plus version inner (also comes with the cotton slip for easy laundering) which you can wipe down and that sweat will not permeate so that may be a good option. Happy to help with further questions on 03 8585 6685Warm regards, Brett Parnham03 8585 6685
Hi Im looking at purchasing the Theramed Holey Pillow. Just in case the support isnt firm/ high enough for me, I was wondering if I can purchase inserts for this pillow?
Thank you for your enquiry.We most certainly have either latex or memory foam or traditional foam inserts available for purchase.Warm Regards,Cristina
Feed Back
Very, very pleased with Holey Pillow. Able to drop off and sleep soundly despite lesion on ear. A brilliant compassionately designed Australian made product. Love the "hospital grade" pillow slip too. 10/10
My name is J. I am a 20 year old student living in Canberra. I have recently purchased on of your holey pillow as a way to sleep comfortably while I have a few cartilage piercings heal. Honestly, this pillow has solved all my sleeping problems related to my healing piercings. I would extremely recommend if you guys advertised or even targeted this pillow towards people who have ear piercings. As this pillow allows your piercings to heal properly, while ensuring you can sleep on your favourite
Jayden you are a champion!Firstly thanks for taking the time to write to us with your positive feedback on the product. We do our absolute best to make products that work as they say and glad it has done so for you. However, we had never thought of the ear piercing aspect and it makes complete sense. thanks so much for bringing it to our attention and i will add some content for the product shortly so we can bring it to other peoples attention. Thanks again and if you ever need anything else from us please let me know directly. Cheers. Brett.
Hi, I am looking for a HOLEY style pillow (for ear pressure relief) which will support my neck (degenerative disc disease and stenosis in my C4, C5 and C7. The ear cannot tolerate pressure. My Chiro sells your pillows but does not have a HOLEY one in stock and suggested this website. I hope you can help me. Thanks, Linda
Hello Linda, The holey pillow should definitely help prevent any pressure on your ear and at the same time provide some support for under your neck. You are welcome to give us a call on 03 8585 6685 and we can help with any questions that you may have at this time or perhaps recommend somewhere to view the product. Warm regards, Brett
Please refer to my initial question and your response. I KNOW i need and want the HOLEY pilliw but my questi oon was WHICH ONE? I asked for direction with my particular complex medical diagnosis and your response did not answer my question. If you are not qualified to offer an intelligent and informed response, please direct me to someone who can.
Linda I called you three times yesterday to discuss and help you with your question. As of yet i have not heard back. We are not doctors here so cannot advise regarding the condition of your spine but the holey pillow is designed to give reasonable support under the neck when you are sleeping on your side. It is available in either waterproof (which is primarily used in hospitals, nursing homes etc) or in your case i think the cotton version would be a better option. I am happy to chat with you and also happy to chat with your chiropractor as to your specific needs also. You can also email me directly at brett @ the-pillow.com.auKind regards, Brett.
how much for extra pillow slips please
Hi Raps, Extra slips are 19.95 and can be ordered over the phone at anytime. Warm regards, Brett. 03 8585 6685
Do you sell spare pillow cases?
Hi Lyn, yes we do. RRP $22 Holey Pillow poly cotton slip.Kind regards, Anmaree. 03 8585 6685
Do you have a sales outlet for your holey pillow for ear comfort on Perth, Western Australia, please?
Hi Helen,Please contact our distributor in Western Australia, Rob at Warrick Mark Thomas on 9381 2333 who will happily assist you.Warm Regards,Customer Service Team
Does the holey pillow come with a holey pillowcase? Serious question
No problems. Yes it does come with a fitted pillow slip and others can be purchased if required. let us know if you have any other questions on 03 8585 6685 at anytime. Cheers. Brett.
What is your return policy if I am not satisfied with the product?
Yes pillow is returnable if it doesnt meet your expectation. You can find terms for returns on the about us page. Please call if we can be of further assistance. Warm regards, Brett 03 8585 6685
Do you have a showroom in Victoria where we can come and see and try the pillows
Our showroom is closed due to the current Covid lockdown.We are located at 234 Centre Dandenong Road, Cheltenham inside the Relaxhouse furniture showroom. Kind regards, Anmaree 03 8585 6685
Hi do you know when you will have them in stock with the cotton cover please
Hi Sue, we are hoping to have them in stock within the next two weeks.If you order online or over the phone, your order will be allocated to our back orders and we will despatch as soon as available. Apologies for the inconvenience. Kind regards, Anmaree 03 8585 6685
Is this pillow returnable?
Yes pillow is returnable if it doesnt meet your expectation. You can find terms for returns on the about us page. Please call if we can be of further assistance. Warm regards, Brett 03 8585 6685
What is the difference in the two fabric options for the Theramed Holey Pillow - CNH
Hi M, The sterri plus version is a waterproof product that we only really recommend for hospital and places where product is being shared. For all other requirements we recommend the regular version. Warm regards, Brett03 8585 6685
Where do these pillows come from and how long does it take to deliver them?
The pillow will be dispatched from Melbourne and is in most parts of Australia within 1-4 business days. Please call us on 03 8585 6685 and we can assist with the best method to get it to you quickly. Warm regards, BRett.
Where is the video on adjusting my holy pillow?
Hi Mike,We do not have a video for this pillow. Please call us and happy to assist over the phone. Kind regards Anmaree 03 8585 6685
Please do you give a pensioner discount on this holey pillow? I have tried to get it through My Aged Care-Goods & Equipment but they have no supplier so can't subsidize for me. Thank you. I need asap as in pain with CNH due to cartilage pressure damage. Regards, Debbie
HI Debbie, Please give us a call on 03 8585 6685 and will look after you as best we can. Warm regards, Brett Parnham03 8585 6685
Hi. I would like to purchase a CNH pillow. When would one be available for purchase?Thank you
Hi Leanne, hopefully within the next couple of weeks.Welcome to order online or over the phone. Apologies for any inconvenience.. Kind regards, Anmaree 03 8585 6685
Hello, is the pillow considered firm medium or soft please? Thank you, regards, Janet
Hi Janet, I would say the pillow is a medium feel but to soften it you should be able to remove a bit of the filling inside just by undoing the zipper and then plump up the poly inside to give it a slightly softer feel. Hope this info helps and please give us a call on 03 8585 6685 with regards to any other questions that you may have. Warm regards, Brett Parnham03 8585 6685
What do you estimate shipping time for the theramed holey pillow to Illinois USA
Sorry about delay. We would send the day or day after we receive order adn product woudl be with you in the USA in 5-7 business days usually. Warm regards, Brett.
Can you send a pillow with ear hole to NZ please?and how much?
Thanks for your enquiry about the CNH pillow. Yes we send daily to NZ and you can just place order online and the freight will be given to you. Currently 50% off international shipping so the freight should be very reasonable. Warm regards, Brett.
What are the dimensions ie distance of hole ear to shoulder
Thanks for letting me know we didn't have the specs up and will pout them up for future reference. The hole is set off centre so there is approximately an 18cm gap on one side from the edge of pillow to the hole and then on the other it is approximately 10cm. This is designed for shorter and longer necks. You can also remove or add fill as you require inside the pillow to make it fuller or less dense as you need it. Warm regards, Brett. (03) 8585 6685
Are you open today. Saturday?
HI Stu, Yes we are open Saturdays from 10am to 4pm or mid week from 9-5 if that suits better? We can also send freight free if you would prefer so just call us on 03 8585 6685 at anytime. Warm regards, Brett.
What if the holey pillow is too firm?
Hi Judith,The filling is mainly polyfill with a small layer of memory foam.You may remove both the foam and some of the polyfill if you find it too firm . The Holey pillow has had great reviews from CNH sufferers. If it doesn't suit, we will always try and come up with a solution.Kind regards, Anmaree. 03 8585 6685
can I get these in australia at all
Good morning Thanks for your enquiry. You can certainly purchase the Theramed Holey Pillow from Therapeutic Pillow. We manufacture in Melbourne. Here is the link to our website for the Holey Pillow https://www.the-pillow.com.au/specialty-pillows/Theramed-Holey-Pillow-CNH You are welcome to purchase online or contact us on 03 85856685 and we would be happy to assist you further. Regards Robyn
do they have pillow cases? where are you based?
Our Holey pillows come with a pillow slip, additional slips are $19.95 each. we are based in Cheltenham, Victoria 3192. Our showroom is closed during Stage 4 Covid restrictions until further notice. Kind regards, Anmaree.03 8585 6685
can i remove stuffing from cnh pillow
Thank you for your enquiry. Yes you can adjust the stuffing by unzipping the cover and move the poly fill around or remove the quantity you require. Regards Robyn
Can I buy extra pillow cases for my holey pillow?
Yes you can buy more pillow slips. Please call office on 03 8585 6685 and we can organise for you. Warm regards, Brett Parnham. 03 8585 6685
what is size of pillow and is it for side sleeping
The size of the pillow is 56cms long , 38cms wide and 12 cms high. You may remove some polyfill to lower the pillow if needed. It is suited for side sleeping. Please call us if you have any further questions. Warm regards, Anmaree
how thick is the pillow.?
Hi Jim, The pillow is approximately 14cm thick but filling can be removed to lower height if required. Happy to chat further about CNH pillow features at any time on 03 8585 6685. Warm regards, Brett. 03 8585 6685
how long is pillow and is it for side sleepers
The holey pillow is 56 cms long and suitable for side sleepers.Kind regards,Anmaree. 03 8585 6685
what does 56 cms long mean
This measurement is from left to right, across the pillow as you look at a pillow on the bed.Kind regards, Anmaree
Do you ship to Toronto, Canada? I tried to shop online but the address fields dont seem to allow for a Canadian address!
Yes we do ship all around the world so not sure why it may not have worked in your case. I have just tried a mock order and seems to work ok. Will send through direct for you now to see what your thoughts are. Warm regards, Brett.
Hello, I am a OT at a rehab centre in Pascoe vale. I currently have an NDIS client who I was wishing to arrange for the purchase of this cushion in cotton. What is the process for ordering? She wishes for an invoice so the item can be billed to her case manager. Many thanks
Hi Lauren, Easy to do. Just click here to go to NDIS infor page https://www.the-pillow.com.au/about/NDIS and very easy to send through for your client at anytime. Warm regards, Brett Parnham03 8585 6685
Hi there, My name is Brianna from Aidacare in South Australia and i was wondering if you could please provide a quote for the below item with delivery and GST to 21-23 Tikalara Street, Regency Park SA 5010: * 1x Thera-med Holey Pillow - CNH Design Relieves Ear Pressure - Holey Pillow - 100% Cottonthanks in advance, Kind regards,Brianna
Hi Brianna,Our admin team will respond to your email.The best email address is [email protected] regards, Anmaree
Hammond Care provide home care packages for elderly living at home. One of clients would like to purchase this pillow, Are you able to invoice HammondCare?
Of course. We can set up accounts for each Hammond Care location or we can set up an account for Hammond Care as a whole for all the facilities to order through. We can simply send out orders with an invoice payable on receipt of product if that is the best way for you? If you would like to place a P.O to [email protected] we can dispatch asap for you and set up an account at the same time. Warm regards, Brett03 8585 6685
Hi, Can you please tell me if the cotton cover/slip will fit over the steri plus version? I always use a waterproof pillow protector, which I wouldnt be able to do with the hole pillow, thinking of getting the waterproof version but like to sleep on cotton surface. And is there stock available somewhere in Melbourne I can see and buy direct this week? Thanks!
Hi Rowan,The cotton slip will fit over the steri- plus pillow. We have a showroom in Cheltenham.Please call ahead so we can confirm we have stock on hand in the showroom.Kindest regards, Anmaree 03 8585 6685
Is this pillow the regular version
We just have the one version at the moment. Please give us a call and let us know what your thoughts are and happy to help with any questions at all. Warm regards, Brett.
I have bought an ear pillow but find it is too hard and to high. I have used it for two nights and have just discovered that i can adjust the filling. i just wanted to ask if i should remove the green foam to make it more comfortable or is it an integral part of the pillow? Thank you.
I would remove some of the polyfil first and leave the memory foam to start. Some people also remove the memory foam and it can be difficult to put back. It may take a few attempts until you find the desired height and softness / comfort. Most welcome to call us if you have further queries. Kindest regards, Anmaree 03 8585 6685
Does this pillow have a washable pillow case
Sorry about the delay but the CNH pillow does come with a washable slip and more slips can be ordered individually. Warm regards, Brett Parnham. 03 8585 6685
Can you buy this pillow without the hole
Hi Berndor, We make a very similar product called the sleepaway 3 zone which is similar shape and polyfill material inside https://www.the-pillow.com.au/pillows/sleepezy_more or this other one might be suitable as it has the memory foam inner like the holy pillow which gives it a bit of extra support. https://www.the-pillow.com.au/travel/theramed-traction-pillowPlease call if we can be of further assistance in anyway. Warm regards, Brett. 03 8585 6685
HiI received my CNH pillow just couple of days ago (order T110726). I unfortunately find it extremely uncomfortable and now have a neck pain. The pillow's shape is such that it holds the neck in a bent position. The cervical spine is not aligned with the rest of the spine. May I request for a return and refund under the circumstances? I was really hoping that this pillow would give me some relief for my CNH. Your support and understanding would be much appreciated.Thanks
Hi Kathy, That is ok and you can return the product and we will provide refund. The pillow is designed to be used either with the short part under the neck or the longer part under the neck and you can put more or less stuffing under the neck part so it shuld be quite adjustable for most users. Also happy to chat about any further questions that you may have at any time also. Warm regards, Brett Parnham03 8585 6685
do you have a return policy if not satisfied with product
Thanks for your contact and returns policy can be viewed here. Warm regards, Brett. https://www.the-pillow.com.au/about/returns
I've just purchased a holey pillow and was wondering if you have special pillowcases for them. If so do they come in other colours apart from white.
Yes we do have the pillow cases available seperately. Please give our office a call on 03 8585 6685 and we can help with all of your questions. Warm regards, Brett 03 8585 6685
Hello where is this pillow manufactured ? How is it cleaned. what is the dimensions of the ear hole. Pillow thickness and dimensions. How long does it take to arrive to area code 19050 Pennsylvania, USA.
Hi D, The piillow is manufactured in Melbourne Australia, you use a pillow case to keep it clean (one is complimentary and additional ones can be purchsaed, delivery to the US is usually 5-7 days and dimensions of ear hoe and other aspects are here. ThicknessApprox 14cm but filling can be removed to lower height if required.SizeLength:56cm Width:38cm Height:12cmHole PositionApprox 10cm from one side of pillow and 18cm from other side of pillow.Hole SizeApprox 12cmManufacturedMade in AustraliaOuter CoverFine Weave 100% Pure Cotton JaparaOuter Cover - Waterproof option (green)Sterri Plus fabric - Moisture and bacteria-resistant polyurethane ply bonded to a knitted polyesterInner Fill100% pure polyfillInner Foam SuportAustralian Made 100% Memory FoamAnything else please let us know. Warm regards, Brett Parnham(03) 8585 6685
Could you please indicate how postage would be to Tanilba Bay 2319NSW.
Hello, The holey pillow is $110 and the freight will be $15 to anywhere in Australia. Happy to help with further questions on 03 8585 6685 at anytime. Warm regards, Brett Parnham
Hi, do you ship to the UK and if so what is the cost? Thanks
Hello SS, Yes we ship Internationally daily and usually delivery to the UK will be between 3-5 working days. Price is $110 AUD plus $20.80 AUD shipping. Warm regards, Brett. 03 8585 6688
Also can the pillow be washed? Thanks
Main pillow is best left unwashed as contains some foam inside but the outer slip can be washed at anytime. Warm regards, Brett.
Can you tell me how much postage is please to WA
Hello Barb, Postage will be $16 to WA and we can send for you immediately. Warm regards, Therapeutic Pillow Team. 03 8585 6685
Does the pillow with a hole come with at pillow case. If not is there a special pillow case that you have to purchase?How much is the pillow case. Does it also have a hole in it?
Hi Jack, The pillow case has a fitted hole in it like a pocket which will keep the pillow clean and also mean you do not have any of your ear touching the pillow. Please give us a call on 03 8585 6685 and we can organise for you over the phone. Warm regards, Brett. 03 8585 6685
Hi, Im interested in purchasing the Theramed holey pillow but wanted to check its measurements. Is it a full sized pillow? I already have a good hole pillow but its very small so Im after a full sized one. Thanks, Tammy
Hi Tammy, Yes the pillow is a full size pillow and specs can be seen hereThicknessApprox 14cm but filling can be removed to lower height if required.SizeLength:56cm Width:38cm Height:12cmHappy to chat more on 03 8585 6685 at anytime if we can be of assistance. Warm regards, Brett Parnham03 8585 6685
Hello Therapeutic Pillow. I would like to arrange an invoice for Theramed Holey Pillow - CNH Design Relieves Ear Pressure, sterri plus WATERPROOF. My client is NDIS funded and I need to submit an invoice for purchase of 2 x pillows and postage to their plan manager for payment. Are you able to do this?Tegan BertYou First Services
HI Tegan, Yes we can arrange this for you. Please just email your clients details including delivery address, date of birth and NDIS number and we can send invoice directly to you. Warm regards, Brett
Hello is it possible to get the pillow express posted as the delays with auspost are quiet legthy, or do you send via another carrier?
Hi Simon, Express post is not express at present. All carriers are under the pump at present. Fastway Couriers are usually our first preference but transit will still be delayed .Kind regards, Anmaree. 03 8585 6685
I plan to buy Holey Pillow but I'm not sure if there is a need to put a pillow case .
Hi Kristina, The product does come with a pillow case which is like a pocket and works very well but you can use with or without it. Warm regards, Brett Parnham
Which side is up? Foam facing up, or foam facing down?Which side goes under your neck? The thin side, or the thick side?
Hi Paul,Whatever feels more comfortable for you. The foam suits some people, others remove it.You can also remove some of the poly filling to soften or lower the pillow.Please call if you have any further questions. Kind regards, Anmaree. 03 8585 6685
How long is approximate delivery to Diamond Creek?
Hello. Order should leave for you same day as ordered (if order placed prior to 1pm) and then Diamond Creek should be next day or day after that for sure. Welcome to phone in order if you prefer. Warm regards, Brett03 8585 6685
what is the total price please for this item including delivery and how long for delivery. Many thanks
Hello, free shipping within Australia. The pillow is $119. Generally next day despatch. Kind regards, Anmaree 03 8585 6685
Can I buy your pillow in Adelaide South Australia.Thank you.
Yes you can. Please call our SA distributor Torrens Valley Agencies on 08 8365 4066 and Graeme will be able to help with stock and all of your questions. Warm regards, Brett 03 8585 6685
Can I buy just the pillow case for this pillow in cotton?
Hello M, We only have the polycotton version available at present but if you definitely need a cotton one please give us a call and we can make a special order for you. http://www.the-pillow.com.au/pillow-slips-covers/Theramed-CNH-Holey-Pillow-SlipWarm regards, Brett (03) 8585 6685
innerfill is it cotton
no it is a polyester fibre with memory foam supports also. We have tried cotton but it tends to compress and not bounce back to its original shape so is not really suitable. Happy to help with further questions at anytime on 03) 8585 6685
Hello can the larger memory foam insert be removed?
Yes, it can. You will need to remove the polyfill first and then refill the pillow once you have removed the foam. Good luck
Can extra pillow cases be supplied? If so, what would the cost be?At present I'm using the softest Dunlopillo pillow which is too low. I have to use another pillow underneath it. Can the Theramed Holey Pillow be put on top of that pillow. In a separate pillow case which I have placed on top I have made a hole where the ear goes using small towels with the centre removed.I see that the pillow is marked "Sensitive Choice", which is a bit worrying as another item which I bought and which had
Hi Dona, Yes we do supply the extra pillow cases for the pillow. Not on the website just yet but can be ordered over the phone if required. Your pillow will come with a pillow case as part of the product. Warm regards, Brett Parnham(03) 8585 6685
I'm a bit confused. Can the Theramed Holey Pillow be bought without the addition of the Naturelle Eucalyptus Sensitive Choice? Does this application apply to only pillow cases? Or to pillow protectors? Can the special pillow case for the Holey Pillow be made without the addition of the Naturelle Eucalyptus being added?
Hi Donna, Just get the pillow on the cotton variety. The Pillow protector should not be included with the Holey pillow as it is not specifically fitted to the product. Just purchase the normal holey pillow (not sterri plus) and that will have the cotton cover with it. Warm regards, Brett. 03 8585 6685
I have tried to phone you on 035856685 but it says cant be connected, check nbr and try again I want to know if there is anywhere in Adelaide I can look at this pillow
Hi Joan, Please contact our SA distributor on 0412 808 830 and they will be able to recommend a local supplier near by. Our phone number 03 8585 6685 should be working ok (i think you are missing the first 8) and i am happy to chat at anytime but cant give you local outlets in Adelaide unfortunately. Warm regards, Brett Parnham03 8585 6685
where can i see a CNH DESIGN THERAPEUTIC WHITE PILLOW IN BRISBANE EG (HOLLOW MIDDLE
Hello, I am sorry but this is the only place near Brisbane that may have stock. Warm regards, Brett. 03 8585 6685Lakeside MobilityUnit 2, 1 Metier Linkway BIRTINYA QLD 4575Ph No: 07 5325 1231
HiI have recently purchased the Medium Latex Naturelle Travel pillow and I'm loving it. I've been using it at home every night to test whether it is OK for my sensitive ears, and so far so good. On two occasions my ears have been a bit sore, but bearable.So the point to this tale is that I am about to buy the full-size latex naturelle pillow medium profile, and I wondered if it would be OK for me to get a couple of little foam circles to go around my ears on the nights they are sore?I coul
Hi Bec, Definitely happy to help but could i ask you to give me a call on 03 8585 6685 and we can discuss what will be the best result for you. Warm regards, Brett 03 8585 6685
Is the pillow returnable if I try it and find it uncomfortable?
Yes you can return the product if you don't find it suitable. Simply go to the returns and exchanges page on the website (under about us) and process is very straight forward. Warm regards, Brett.
I sleep on my side sometimes as well as on my back sometimes. I do have neck issues so I need a pillow that would be okay for when I sleep on my back and side. Is this such a pillow - suitable for back and side sleeping?
Hi Riyad, if you have sensitive ears, this pillow will suit. You may need to remove some of the filling to lower the pillow for back sleeping .Kind regards, Anmaree
Do you use standard or express post? If express is an option, how much extra would it cost? I am in Queensland.
Hi Riyad, there is no difference between express and standard post at the moment due to Covid back log. We also use Fastway Couriers, however all transit times are affected at present. I would allow 7-10 days at this time for delivery. Kind regards, Anmaree
where can I purchase the Theramed Holey Pillow CNH design - cotton in Maryborough qld or Hervey Bay
Good afternoon This is a specialised pillow which is not distributed widely however please contact Walk on Wheels in Pialba or Surefoot Rehabilitation or Aidacare in your local area. These companies maybe able to assist you. If not please contact us direct on 03 85856685 or order online. Online orders are dispatched daily. Many thanks Robyn
Do you sell spare Fitted Cotton Pillow Slips for the holey pillow?
Hi Riyad, Yes , we sell spare slips for this pillow and they are $19.95. Kind regards, Anmaree
Are these Australian made and distributed?
Hi Lexia, Melbourne made and we distribute nationally and internationally. Kind regards, Anmaree 03 8585 6685
with the Holey Pillow for the ear what is the difference in the fabrics and what is the are the diamentions
Hi Phil,The holey pillow is made with 100% pure polyfill with an inner foam support that is 100% Australian made memory foam.The pillow cover is made from 100% pure cotton Japara.The pillow measures 56cm x 38cm x 12cm.Warm regards,Cristina
I would like to know how long delivery will take and if I can track my order. Thanks
Normally orders leave next day or same day if received prior to midday. You wll receive email with tracking details that afternoon and normally orders are received within a few days to Melb, Sydney and Adelaide, another extra day to Brisy and within 5 business days to Perth. Happy to help with further questions on 03 8585 6685 at any time. Warm regards, Brett.
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