5out of 5
20 Mar 2021
Service Rating : Best neck support ever
Product : Best pillow ever highly recommended
5out of 5
03 Mar 2021
Service Rating : Pillow was sent very quickly and that made me extremely happy because I needed it for our motor home as we were going away in the next few days.
Product : Excellent pillow. I now have one at home and one for travel.
4out of 5
28 Feb 2021
Service Rating : Love my pillow. Will definately buy from them again.
Product : Very comfortable. Love it
5out of 5
27 Feb 2021
Service Rating : Very fast dispatch, well packed, and just as advertised.
Product : The pillow was well-packed, dispatched quickly and arrived in very good time. Thank you.
5out of 5
23 Feb 2021
Service Rating : Excellent service helpful and knowledgeable to suggest the correct pillow for my needs
Product : I love that you can adjust the pillow to the problem at hand. Would recommend to all.
5out of 5
17 Feb 2021
Service Rating : My pillow arrived when they said it would. They also advised me on what size pillow to choose and were very prompt and helpful.
Product : The pillow is great. Only 4 stars as I'm still getting used to it. Some nights my neck is extra stiff, I think because my body is adjusting after a lifetime of standard pillows. Overall though, I'm sleeping better and noticing less neck and back pain and headaches than ever before. I also love that the pillow is made from sustainably sourced materials.
5out of 5
30 Jan 2021
Service Rating : Great service! Had my pillow in no time and it is amazing!
Product : Best nights sleep ever! I love my pillow and will be back to get one for each of the family.
5out of 5
28 Jan 2021
Service Rating : Great Service, made it easy to purchase online.
Product : I love this pillow, that is why I have bought it again,
5out of 5
24 Dec 2020
Service Rating : I am so happy with my pillow. Especially happy that it arrived 2 days after I ordered it!
Product : Great product! So happy with my purchase.
5out of 5
17 Dec 2020
Service Rating : I received my pillow within two days and it has helped me greatly in that I no longer wake up with a stiff neck! I'm very happy with the product.
Product : I'm very happy with the product. I no longer wake up with a stiff neck!
4out of 5
11 Dec 2020
Service Rating : I recommend this pillow for anyone that has neck problems. I dont wake up with headaches I have no pain in my shoulders. I wake up refreshed and pain free love my pillow.
Product : Puchase was easy and delivery was very quick
5out of 5
23 Nov 2020
Service Rating : Excellent, prompt service
Product : This is a great product and makes sleeping so much easier
5out of 5
10 Nov 2020
Service Rating : Excellent product, super fast delivery one very happy customer.
Product : Fantastic product better than we imagined. Thanks for the fast service.
5out of 5
24 Oct 2020
Service Rating : It was excellent as before. Their website is easy to use, and you can call them if you have any questions. This is my third pillow for myself from them. I also introduced my husband to them and he loves his too. My pillow arrived promptly, well packed and is lovely. Their website is easy to use.
Product : I have had this pillow before from them and find it excellent. Since using it I rarely wake up with a sore neck. The adjustable height is great, especially if you have a slight cold. I introduced my husband to them and he loves his too. The only advice I'd give is that when you get it you remove it from its packaging and air it before you first use it to get rid of the new latex smell.
5out of 5
12 Oct 2020
Service Rating : The website was easy to negotiate, and as this was a gift was pleased to have the pillow sent to the address of the person receiving it.
Product : This was a gift for my 35 year old son. He snores and this problem is eliminated when he uses the Naturelle latex pillow.
5out of 5
09 Oct 2020
Service Rating : I received excellent service and advice which helped me make a decision about my purchase. The quality of my pillow is very good and I am happy with it
Product : Nice contour pillow made from natural materials. I did air the pillow outdoors but there was no noticeable smell from the latex. The shape is comfortable and the quality is excellent
5out of 5
30 Sep 2020
Service Rating : I would recommend the pillow because I no longer have sore neck and shoulders.
Product : No longer have neck or shoulder problems. The service was very good.
5out of 5
25 Sep 2020
Service Rating : Great service and love my pillow
Product : Perfect fixed my sore neck
5out of 5
22 Sep 2020
Service Rating : Incredible Customer Service especially during these very difficult times with COVID-19. Great Customer Service can only come when a company like yours has very valuable special people. Thank you.
Product : My wife and I first was recommended your pillow by our Chiropractor. We take your pillow with us when we go away on holidays. We have recommended your pillow to many of our friends.
5out of 5
12 Sep 2020
Service Rating : My whole family have used your pillows for years. For me your pillow are a perfect comfortable sleep with the support I need for osteoporosis.
Product : Your pillows give me a perfect comfortable sleep with enough support for osteoporosis. That’s why I have been using them for years.
5out of 5
21 Apr 2020
Service Rating : Website easy to use and perfect pilliow delivered quickly and easily
Product : Great pillow and a great sleep
5out of 5
25 Mar 2020
Service Rating : No problems with shipping
Product : Pillow is rock hard and hasn’t softened, unfortunately a waste of money for me
5out of 5
20 Mar 2020
Service Rating : Yes, buying again. Great pillow and excellent service. Thank you.
Product : Very comfortable
4out of 5
19 Feb 2020
Service Rating : Great quality pillow, a little denser than what I am used to...but it has helped my neck pain
Product : It is a great quality product
5out of 5
11 Feb 2020
Service Rating : My favorite pillow! Been using it for years. Love the contoured design and the fact it’s an all natural product.
Product : Shipped fast, came in great condition
4out of 5
07 Feb 2020
Service Rating : Seems to be the ideal pillow for me.
Product : Already done it
5out of 5
28 Dec 2019
Service Rating : Great information and product
Product : Comfortable product
5out of 5
25 Dec 2019
Service Rating : Very good pillow. Firm and comfortable.
Product : Good product. Fast d6. Very satisfied.
5out of 5
17 Dec 2019
Service Rating : Phone contact and speedy delivery service excellent
Product : Firm but comfortable. Very happy with product and enjoying a good night’s sleep. Absolutely recommended.
5out of 5
07 Nov 2019
Service Rating : Perfect. Could not fault a thing. Easy to use website, prompt delivery. Pillow arrived safely, very promptly and is just like the last one...which eventually wore out, so this one was to replace it. Very happy customer. Thank you.
Product : I could not fault a thing. Easy to use website, easy and safe payment method. My pillow arrived promptly and well packed. It is just like the last one, which eventually wore out...very sad. But, I am very happy with the replacement.
5out of 5
03 Nov 2019
Service Rating : Excellent range of products, good quality, prompt postage. I am a repeat buyer and would highly recommend this company
Product : My second pillow and love the additional insert to raise or lower the pillow
5out of 5
30 Oct 2019
Service Rating : Quick & easy.
Product : I purchased the medium. A little high, so had to take out the extra layer & sleep on the lower side. All was wonderful after that.
5out of 5
26 Aug 2019
Service Rating : Good product, easy to order
Product : Love my new pillow, so comfy
5out of 5
19 Jul 2019
Service Rating : Easy to order online, quick postage
Product : Best pillow ever! It is the perfect firmness and height for me.
5out of 5
22 Jun 2019
Service Rating : Love this pillow! The best.
Product : All was done professionally.
5out of 5
19 May 2019
Service Rating : Very quick and the product is great
Product : Pillows are really good but are a bit lower than your older ones
4out of 5
07 May 2019
Service Rating : It was delivered quickly and as promised
Product : It is perfect for sleeping on
4out of 5
30 Apr 2019
Service Rating : My pillow was delivered within a reasonable time to the right address and I now get to enjoy sleeping on it!
Product : This is the best pillow I have ever slept on. it feels great, keeps me in the right position and I am not waking up nearly as much as I used to as a result... Yippee!
5out of 5
22 Apr 2019
Service Rating : Excellent service and great products
Product : Medically recommended and doing the job
5out of 5
08 Apr 2019
Service Rating : I have purchased numerous pillows over the years and they are the best pillows I have ever purchased. I have bought other products as well such as heat pillows and a thigh spacer - all very good quality. The purchases arrive quickly. I made a telephone enquiry on one occasion and person was very helpful. I highly recommend this company.
Product : Best pillow I have ever bought. I have repeatedly bought this pillow. Excellent product!
4out of 5
07 Apr 2019
Service Rating : yes i will buy again. my only problem was finding you online as I'm not good on a computer
Product : finally a pillow that is comfortable
5out of 5
25 Feb 2019
Service Rating : Easy website ordering, good communication, fast and efficient delivery.
Product : Did not try this pillow myself as it was a gift. Receiver very happy.
4out of 5
06 Feb 2019
Service Rating : Maybe
Product : It's good to have a natural pillow with comfort. I'm still getting used to it.
5out of 5
20 Jan 2019
Service Rating : Great service and products. Definitely recommend.
Product : Great service and products. Definitely recommend. I bought the small latex naturelle pillow which I have bought before. Comes with a pillow topper for adjustment if you want it higher. I usually suffer from neck pain but this pillow is great for sleeping on the side back and stomach... love it
4out of 5
29 Dec 2018
Service Rating : fast and safe service
Product : great pillow...................................
4out of 5
12 Nov 2018
Service Rating : Yes would recommend,and have already done so, and they have purchased from you.
Product : Very comfortable, need it to soften slightly.
4out of 5
01 Oct 2018
Service Rating : QUality Product as usual. Will strongly recommend.
Product : Good quality product, will recommend
5out of 5
27 Sep 2018
Service Rating : Ordering online was easy. It was dispatched within a day and delivered (interstate) very promptly.
Product : Great pillow. Very comfortable. It’s the second one I have purchased.
5out of 5
05 Sep 2018
Service Rating : Prompt service, great website for ordering online, helpful staff when you have queries
Product : Love my pillows, bought second set for our caravan for when we travel
5out of 5
03 Sep 2018
Service Rating : Easy to order. Did not receive email order confirmation. Second time this has happened. Sent email asking for info. No response. However items turned up in timely fashion. Would recommend.
Product : Have had them before. Replacement. Recommended by my Chiro. Works well
5out of 5
29 Aug 2018
Service Rating : Everything my partner wanted in his pillow. It’s what the product says and has improved his sleep so much
Product : Quick and easy delivery, very happy
4out of 5
13 Aug 2018
Service Rating : Service was really good, fast and reliable.
Product : The profile and height (the highest) were fine for me without the added insert. However the overall feel is a bit too hard to be truly comfortable. I would recommend more perforations so that the pillow 'gives' a bit more. The quality is excellent.
5out of 5
30 Jul 2018
Service Rating : Fast delivery and great product
Product : Perfect for what I needed
5out of 5
28 Jun 2018
There was a problem with their website when processing delivery to an Australian address and paying with a card with a foreign address. I communicated this to them. Unlike many other organisations they quickly responded thanking me for identifying the problem and arranging alternative method of processing the order to avoid delay. Great service Brett.
5out of 5
27 Jun 2018
Service Rating : Easy on line purchase with tracked delivery. Clear and relevant website
Product : I have neck spurs and this is my second similar pillow. Recommended by chiropractors
5out of 5
16 Jun 2018
Service Rating : I'm really enjoying the new pillow. It didn't take long for my neck to adjust and it feels great.
Product : I purchased this pillow over 10 years ago and I was due for a new one. I'm so happy with my pillow.
5out of 5
09 Jun 2018
Service Rating : Fast shipping
Product : First couple of nights were not so great but I think I just needed to get used to it. After that though I'm sleeping much better than I was before I got the pillow and less neck pain/tension headaches.
5out of 5
05 Jun 2018
Service Rating : The service both from a purchase and delivery aspect was definitely 5 star. Very quick delivery and ordering process was great.
Product : Jury still out on the pillow. Have been using it for nearly 3 weeks and find it quite firm. Have had latex previously in a regular style pillow and find this quite firm.
4out of 5
05 Jun 2018
Service Rating : Good pillow. Good service.
Product : Good pillow. Height depends on the firmness of your bed.
4out of 5
04 Jun 2018
Service Rating : My pillow is very satisfactory and the delivery came in prompt time.
Product : Product works as expected. Height is perfect. Comfortable sleep
5out of 5
04 Apr 2018
Service Rating : Really quick service and pillow is as advertised.
Product : great pillow - my 2nd one
5out of 5
21 Feb 2018
Service Rating : The website is easy to navigate, the ordering is quick and simple. The product arrived quickly and it is amazing. I purchased a replacement for my old therapeutic pillow, my sleep comfort and quality has improved so much. Should of done it a while ago I think.
Product : Great, sleeping much more comfortably
5out of 5
21 Feb 2018
Service Rating : They sent a quality product that arrived after only a few days after ordering.
Product : Great nights sleep, nice and firm so you don't sink into it. Also like the fact that I can lower it by removing the insert.
5out of 5
13 Feb 2018
Service Rating : I spoke to a very helpful lady who suggested I come over to the outlet but I just haven't had time. Although I ordered the largest pillow I rang back to change it to the middle sized one. She accommodated my request and the next thing it arrived by post. What is there to complain about?
Product : From the first time I used this pillow I found it to be very comfortable ....until I went away for a night and immediately got the "pins and needles" (paresthesia) down my arms using the old fashioned puffy pillows. (Resolved of course when I returned home.) There was a bit of guesswork on my part in picking the right size which I fumbled over at the start. I've used cheaper contoured pillows for a good 10 years+ now, but this latex one is higher and more solid giving me excellent support. By lifting my neck higher it has relieved me of debilitating paresthesia in my arms caused by pressure on my "turned" shoulders (accentuated by the aging process).
5out of 5
11 Feb 2018
Service Rating : i was very happy and would be happy to buy again
Product : i have had before so am very happy
4out of 5
02 Jan 2018
Service Rating : Pillow arrived safely and well packed.
Product : Much cooler pillow than the memory foam contoured pillow I previously had which was purchased from you.
It would be helpful if you sent an email when the product was despatched so we could get an idea when to expect it.
5out of 5
16 Dec 2017
Service Rating : Perfect. I could not fault a thing. Arrived well before the date it was expected. Well packed.
Product : It was my second such pillow. It was to replace my previous one which was wearing out after several years of continuous use. I love the new design with the extra layer to make it higher or lower...that is to provide more possible variations to the height. Brilliant.
5out of 5
20 Nov 2017
Service Rating : Great pillow for my back!
Product : Quick delivery within a few days!
4out of 5
15 Nov 2017
Service Rating : I would certainly recommend you and your products. Everything went well with the order and delivery.
Product : This is a really comfortable pillow, probably if I'd tried it in store I might not have bought the high profile, it is a bit high even with the layer removed. But a great pillow none the less.
4out of 5
14 Nov 2017
Service Rating : Prompt delivery of my pillows with great packaging as it was raining on the day they were delivered.
Product : Comfortable for my elderly mother.
5out of 5
26 Oct 2017
Service Rating : Ordering online was clear and easy. Delivery was prompt. Products very good quality and very comfortable.
Product : As above aaaaaaaaaaaaaaaaa
5out of 5
13 Sep 2017
Service Rating : Fast delivery. Excellent product!
Product : The perfect pillow for my neck and extremely comfortable to sleep on.
5out of 5
12 Sep 2017
Service Rating : Fast delivery, wow. The on-line experience was easy as, not complex at all.
Product : This pillow actually gives proper head and neck support, unlike conventional pillows. This will be my second Latex pillow, so I already knew what quality I was getting by purchasing once again.
5out of 5
22 Aug 2017
Service Rating : Great quality product with great customer service.
Product : I found the pillow strange for the first few nights but I got used to it and it has definitely helped my neck pain.
5out of 5
19 Aug 2017
Service Rating : The service was great, the ordering was easy and the delivery time was great. I am in Adelaide and ordered the pillow from Melbourne thinking it may take some time to get to me but I received it in about a weeks time.
Product : I love this pillow it is high enough not to have to sleep with two pillows and it never loses its shape. It is slightly harder but I would rather have a pillow that did not reduce in size while I slept. I will be purchasing another one when I need one next.
5out of 5
15 Aug 2017
Service Rating : Easy to use website and pillow was delivered promptly.
Product : Good pillow which I hope will help with my neck issues.
4out of 5
06 Aug 2017
Service Rating : Very quick delivery
Product : Quick delivery . Easy to order
5out of 5
03 Aug 2017
Service Rating : Good service and arrived promptly
Product : Already had one, but couldn't find an outlet that sold them in S.A. Needed a new one. Excellent for my neck.
5out of 5
21 Jul 2017
Service Rating : The company was very easy to deal with and the website easy to navigate. I am very pleased with my pollow.
Product : The pillow is wonderful just the right height and contour for me. I will take it everywhere with me now.
5out of 5
18 Jul 2017
Service Rating : The pillows were well packaged and I received a call to see if it was still OK to leave the parcel at the door. The order came within a week from placing the order.
Product : Haven't had a neck ache since sleeping on it. Best pillow I've had for years
4out of 5
18 Jul 2017
Service Rating : Timely postage.
Product : Liked the idea of a removable insert. Height of pillow was great but this latex was too hard for me.
5out of 5
11 Jul 2017
Service Rating : We were looking for quality, memory foam pillows and we found them at Therapeutic Pillow Australia. I was able to chat online with a representative right away and the shipping to the US was fast. We highly recommended them.
Product : Nice, quality product. Fast shipping to the USA.
5out of 5
06 Jun 2017
Service Rating : No complaints , it arrived in good time & I am sleeping well with the pillow
Product : No complaints I have slept well since receiving it & service was prompt
5out of 5
27 May 2017
Service Rating : excellent
Product : Can not fault this service
4out of 5
07 May 2017
Service Rating : I would buy from them again, very fast service.
Product : Fast efficient service, no waiting or phoning to follow up for delivery.
5out of 5
03 May 2017
Service Rating : Prompt service, easy ordering
Product : Used this pillow for many years. I take it with me everywhere.
5out of 5
19 Apr 2017
Service Rating : Yes
Product : Quick processing and delivery
5out of 5
01 Apr 2017
Service Rating : Excellent service. Pillows arrived promptly and I could not wait to put them to good use. Now have one at my daughter's for when I go and stay with her so that I don't miss out on a great night's sleep. No more fighting with the pillow.
Product : The best! Cool in summer. No more adjusting the pillow to fit comfortably.
5out of 5
25 Mar 2017
Service Rating : Great service. Friendly people (I have worked with them in the past professionally. Incredibly fast shipping. Nothing like latex.
Product : Best pillow on the market. Make memory foam feel like a joke (memory foam "support" is hype.
5out of 5
22 Mar 2017
Service Rating : great service and a well made product
Product : love this pillow, cant sleep without it
5out of 5
28 Feb 2017
Service Rating : Great people on the phone to deal with
Product : Very hard to pick a pillow online but if you know what you want
5out of 5
14 Feb 2017
Service Rating : As always Therapeutic Pillow Australia had great service - fast, prompt and reliable.
Product : This is a great pillow. It took me a while to get used to it, and I had to leave it for two weeks initially for the off-gasing process to happen, but now I'm hooked. The way it helps to align the spine and neck has really improved my snoring, and helped a lot with teeth grinding (not sure that I do any when I lie on my side).
5out of 5
10 Feb 2017
Service Rating : Memory foam pillows are great but the natural latex pillow is excellent.
Product : Fantastic
5out of 5
27 Jan 2017
Service Rating : always quick with delivery and easy to order through their website
Product : this is the 2nd pillow ive bought from them and they are so comfortable i wouldnt use any other pillow
4out of 5
26 Dec 2016
Service Rating : The pillow was as described on the website and the service prompt
Product : Very comfortable
5out of 5
19 Dec 2016
Goid
5out of 5
08 Dec 2016
Service Rating : BEST PILLOW I'VE EVER SLEPT ON!!
Product : 10/10
4out of 5
10 Nov 2016
There was no option to pick the products up myself.
5out of 5
08 Nov 2016
Service Rating : My order was processed very quickly As I live in a rural area I was surprised at the efficiency of the delivery
Product : This is my 3rd Naturelle pillow. I have neck and shoulder issues and it has mostly given me the support I need for a wonderful night sleep
5out of 5
04 Nov 2016
Service Rating : Arrived quickly
Product : Pillow is good but think I got the wrong size I should have had the medium profile :(
5out of 5
03 Nov 2016
Service Rating : I already have 2 of these pillows. It is one of the best pillows that I have ever used!
Product : I have gone through a few pillows over time and found that this pillow is the best one as it is soft but also gives the support that you need..
5out of 5
14 Oct 2016
Service Rating : Easy transaction
Product : Have used these products before. Great.
5out of 5
12 Oct 2016
Service Rating : This was fantastic! It arrived quickly.
Product : He was such a sceptic, but this has helped my husband's bad neck enormously.
5out of 5
10 Oct 2016
Service Rating : Excellent
Product : Love this pillow.
5out of 5
26 Sep 2016
Service Rating : love it
Product : love it
5out of 5
16 Sep 2016
Service Rating : Excellent service. Prompt delivery. Excellent product. Thank you
I was given a High Profile pillow as a gift but it has too high. I then purchased a low and medium pillow to find the one that was the best "fit". The pillows have been shared amongst family members, and they are all extremely happy.
Product : No more fighting with the pillow. It has given me a much more restful sleep.
5out of 5
12 Sep 2016
Customer Service was excellent. Robyn was extremely helpful with my query and gave me the solution to my problem, new pillow. Thank you
5out of 5
12 Sep 2016
Service Rating : Delivery was fast in a few days: ordered in Thursday to NSW and it would be at your door next early morning.
Product : All (I've bought 3 pillows) are up to my expectation. They are pricey, but they are worth it. Especially they can actually help my little girl to reduce snoring up to 50-60% if you work out a right position (I would recommend the side-sleeping). Overall I really appreciated for this.
5out of 5
07 Sep 2016
Service Rating : It is just perfect, exactly what I need. The description is reflecting the product and the quality is fabulous.
Product : It can be even more softer but I am quite happy with it.
5out of 5
06 Sep 2016
Pillows are great but the delivery company you used was terrible, , it costed me $27 fir delivery and I still had to go and pick it up 5 days later it's truly sad :(
5out of 5
23 Aug 2016
Service Rating : Excellent service, fast delivery.
Product : I purchased this pillow for my mum who is in her 90's. My mum had a stroke and due to the stroke when mum laid on her old pillow her neck would flop to the right. When staying with me she slept on a therapeutic pillow and her head would not flop. So I went on line and found Therapeutic Pillow Australia and I purchased the pillow. Mum loves it she sleeps more sound and is very very happy with the product. Would highly recommend to anyone. Thank you
4out of 5
17 Aug 2016
Service Rating : Sent quickly but I asked for it to be sent via Australia Post and it was sent by courier. I wasn't home so had to arrange re-delivery.
Product : Very comfortable and supportive. This is my second Therapeutic pillow. My chiropractor recommended it.
5out of 5
18 Jul 2016
Service Rating : Super fast shipping, was very impressed.
Product : Item is exactly what I ordered - I've used this pillow before, and had to re-order one after 6+ years of use. Couldn't do without it.
4out of 5
15 Jul 2016
Service Rating : Pillow arrived in a timely manner. Dissapointing that you still have to pay for postage considering the amount you're already spending & it's within the same city.
Product : I really like the pillow. It's helped with my neck pain. Pain hasnt completely gone but it has definitely improved.
5out of 5
15 Jul 2016
Service Rating : Absolutely fantastic pillows. Best customer service I have dealt with. Nice to know that company's like this still exist. A very big Thankyou to the staff that helped me with my concern.
Product : Amazing comfy pillows of great quality. Thankyou.
5out of 5
11 Jul 2016
Service Rating : Delivery was very quick, and the packaging was good.
Product : I'm a right-side-sleeper so the high pillow is great. The firmness of the foam stops me sliding off, although now and then my right ear feels a little compressed, but it's not a problem
5out of 5
10 Jul 2016
Service Rating : Prompt processing of order & delivery.
Product : Great pillow, holds it's shape for years. This is the second one I've purchased, the previous one lasted about 10 years!
5out of 5
06 Jul 2016
Service Rating : Fast delivery and a great product
Product : Awesome pillow. This is my 3rd and my neck and back stay great!
5out of 5
05 Jul 2016
Service Rating : Easy online ordering and fast delivery
Product : Its great, I just should have ordered the large one. Next time.
5out of 5
29 Jun 2016
Service Rating : Speedy delivery of order.
Product : This replaces an older pillow which I bought from a chiropractor several years ago which, through wear, was not as supportive. The new one is much more comfortable.
5out of 5
21 Jun 2016
I ordered the wrong pillow by mistake and received excellent service to exchange for the right one.
5out of 5
14 Jun 2016
Service Rating : I ordered this product in the morning and got it the same afternoon! Packaged well, thank you.
Product : Absolutely perfect, more than I had hoped for.
I had a contour pillow in the past, but it was stolen from a hotel room about 6 years ago. I kept putting off buying another one due to price (hey, it's just a pillow right?), but I regret not replacing it sooner. The pressure is off my sore shoulder and I haven't had 'sore ear crush' since. A+++++
4out of 5
30 May 2016
Service Rating : Easy purchase, prompt service.
Product : Good solid pillow, perfect shape, sleeping like a babe.
5out of 5
23 May 2016
Service Rating : I have purchased a few pillows and quite a number of other products from Therapeutic Pillow and found all of them first class could not be happier with the products and the service.
Product : Very happy with my purchase once again this pillow is to replace the pillow I purchased from you about 3 years ago.
4out of 5
23 May 2016
Service Rating : Prices seemed a bit high, but they've got the goods — a wide assortment of pillows.
Product : I'm changing from a slightly smaller latex pillow to this new one, so there are no surprises to be had. The pillow works fine.
5out of 5
13 May 2016
Service Rating : The service was great ....ordered online and recieved in under a week ....thank you
Product : It is the best pillow i have tried to help me at night with my neck injuries...it fits the neck beautifully and is comfortable....it also keeps shape for 3..4 years...this pillow was a replacement for the same which i had for 4 years ...thNk you
5out of 5
11 May 2016
Service Rating : Very prompt delivery.
Product : It only took one night and one 'pillow headache 's get used to the new pillows, and am sleeping much more soundly since then.
4out of 5
10 May 2016
Comfortable and supportive. Cosy too.
5out of 5
05 May 2016
Fantastic pillow! from a neck problem sufferer has improved my sleep and neck rotation
5out of 5
27 Apr 2016
Pillow arrived in 3 days
5out of 5
19 Apr 2016
Service Rating : Great website, quick delivery.
Product : Great product.
5out of 5
15 Apr 2016
Service Rating : Great company, fast shipping and easy to use website
Product : Been using the pillows for years and I can't sleep without one now ... I even got my husband onto them!
5out of 5
15 Apr 2016
I now get a great sleep every night. Oh and apparently the snoring has stopped.
5out of 5
14 Apr 2016
Service Rating : The service was excellent, delivery was quick and we received our pillows within three days of ordering online. So convenient!
Product : My husband and I ordered a Therapeutic pillow (Medium profile) each - I have a slipped disc in my neck and my husband has general and frequent back and neck aches. We are both thrilled with how comfortable they are! The pillow has brought us both great relief in just a few nights' sleep, I would highly recommend this product to those with back or neck issues and anyone wanting a decent, relaxing night sleep!
4out of 5
11 Apr 2016
Service Rating : Product arrived in a few days!
Product : Took me a little while to get used to it but I love it now
5out of 5
07 Apr 2016
Service Rating : I ordered the pillow on line. To replace my previous one but in the larger size. It was dispatched almost immediately and arrived safely and promptly. Perfect.
Product : Love it. My last one was medium and good but not quite high enough for me...I have broad shoulders. So I now have a higher one which is wonderful. Hubby has the medium one and he loves that. Everyone is very happy. Great.
5out of 5
15 Mar 2016
Service Rating : Very friendly efficient service over the phone.
Product : Love it. Very comfortable and low smell. Way better than the memory foam.
5out of 5
15 Mar 2016
Love them
5out of 5
15 Mar 2016
Fast easy service
5out of 5
08 Mar 2016
Service Rating : Service is great and the product is likewise, very happy customer and would and have recommended you product to others.
Product : Very happy with this product, releases the pain l experience in my neck, don't wake up with psi , fabulous!
5out of 5
22 Feb 2016
Service Rating : Fast service.
Product : Second pillow that I've bought. Bought ones for the family.
5out of 5
20 Feb 2016
Fantastic service
5out of 5
18 Feb 2016
Service Rating : Company sells a great pillow
Product : Love the pillow, it is a replacement for a similar pillow I had before. Great pillow!
5out of 5
17 Feb 2016
Service Rating : Product was despatched & arrived within days. I work away, had back problems while on shift, went to the local chiropractor and when paying for the service noticed they sold pillows. With some good advice from the staff there i bought one straight away. That night i slept better than i had in years. Next day i was straight online ordering one for home.
Product : Outstanding product & well worth the money. A good nights sleep is as precious as life itself!
5out of 5
13 Feb 2016
Prompt and helpful
5out of 5
08 Feb 2016
Service Rating : Product arrived in super quick time from Oz to Ireland. No issues
Product : This our second pillow from this company.
All other pillows hurt our necks.
4out of 5
06 Feb 2016
Service Rating : Good Service
Product : Great Pillow
5out of 5
03 Feb 2016
Service Rating : Excellent service
Product : Fantastic pillow
5out of 5
02 Feb 2016
Service Rating : Ordering from the website was easy.
The pillow was delivered the same week.
I'm happy about the service.
Product : The pillow is extremely comfortable to use.
However it has not helped my snoring at all.
4out of 5
01 Feb 2016
Service Rating : Service was good, Paypal didn't work with Safari web browser, but I got an email asking about the unfinished buy, this is good. Re buying with chrome browser worked fine.
Product : This pillow is a ripper! Relieved my neck pain in the first night, within a week my back back too! Can't recommend high enough!
5out of 5
18 Dec 2015
Service Rating : Wonderful service, so easy to use and my pillow was delivered within a few days!
Product : This is the 2nd Therapeutic Pillow I have purchased. They are simply the best pillow! Best for my neck problems.
5out of 5
16 Dec 2015
Service Rating : Pleased as it is an exact replacement
Product : Seems good quality
5out of 5
14 Dec 2015
Service Rating : All was good
Product : The pillow size and comfort is exactly right
5out of 5
07 Dec 2015
Service Rating : Webpage good info and fast delivery
Product : Pillow comfortable but is a fair bit lower than I wanted.
5out of 5
27 Nov 2015
Service Rating : Good quick prompt service. Delivered what was promised.
Product : I just love this pillow. It was recommended by my chiropractor. I had tried everything beforehand including that Bambillo pillow. All the pillows were expensive and I could not sleep on them. This pillow was so good I am buying another couple one for my husband and a spare. The best night's sleep ever.
5out of 5
24 Nov 2015
Service Rating : Fast service, no fuss.
Product : I had to replace my high profile latex pillow and had a really hard time finding a replacement. This was exactly what I needed at a good price.
5out of 5
21 Nov 2015
Service Rating : I have been using a memory foam contoured pillow for years and thought it was good but this one sooo comfortable and supportive - invisible support. Thank you
Product : When I first received my pillow I thought I possibly should have got a medium one but so far perfect:
4out of 5
27 Oct 2015
Service Rating : All aspects of the service were good particularly a call from the company who saw I had difficulty with the web page.
Product : Abit too heavy overall, but sleeping well.
5out of 5
21 Oct 2015
Service Rating : I ordered online and found it very straight forward and uncomplicated. I was impressed by the contact via email afterwards with a link to the courier to keep trace on movement and delivery. Great service.
Product : I received my first Naturelle latex pillow from a lovely chiropractor in Dubbo who made sure I had the right size for my neck and shoulders. I had damaged my neck in a fall and this pillow was another arm of the chiropractic care I received. It made a huge difference to my recovery and that's why I ordered another one so I have one to travel with me! I can't speak highly enough of this product and what it has done for me.
5out of 5
13 Oct 2015
Service Rating : Excellent! Excellent quality products, kind service, and speedy delivery. I had placed a large order online, and found the Steri-plus cover on the bed wedge to not suit my hubby's needs as well as the quilted cover might have. I called and explained, and instead of charging me for an additional order of a quilted cover, I was sent one for free as a replacement to the Steri-plus cover. THAT is true quality--and most generous and compassionate--service! Thank you so much!!
Product : Excellent product. The low profile pillow is perfect for back sleepers. My hubby uses his on top of the bed wedge.
5out of 5
13 Oct 2015
Service Rating : Excellent! Excellent quality products, kind service, and speedy delivery. I had placed a large order online, and found the Steri-plus cover on the bed wedge to not suit my hubby's needs as well as the quilted cover might have. I called and explained, and instead of charging me for an additional order of a quilted cover, I was sent one for free as a replacement to the Steri-plus cover. THAT is true quality--and most generous and compassionate--service! Thank you so much!!
Product : Excellent product. The low profile pillow is perfect for back sleepers. My hubby uses his on top of the bed wedge.
5out of 5
09 Sep 2015
Service Rating : Great service!! Thankyou
Product : Most comfortable pillow ever! Best sleep I've had in ages!!
5out of 5
01 Sep 2015
Service Rating : Fast delivery
Product : Still a bit too high for a medium.
5out of 5
30 Aug 2015
Service Rating : Pillow delivery was timely and was as ordered.
Product : Probably should have bought a smaller profile pillow.
5out of 5
03 Aug 2015
Service Rating : Was surprised at just how fast you delivered. I had my pillow in less than 24 hours.
Product : Lovely pillow.
4out of 5
15 Jul 2015
Fast delivery BUT expensive delivery as some companies have free deliveries for orders over $100 etc.
4out of 5
03 Jul 2015
Service Rating : Easy to use website and the pillow was delivered in a timely fashion
Product : The best pillow I have ever had
5out of 5
27 May 2015
Service Rating : Great pillow.
Product : Thanks.
5out of 5
14 May 2015
Service Rating : Prompt delivery
Product : Great pillows
5out of 5
13 May 2015
Service Rating : Very good service. Efficient
Product : Great
5out of 5
12 May 2015
Service Rating : Service was prompt.
Product : I am now sleeping on my back comfortably for the first time in a long time.
5out of 5
21 Apr 2015
Service Rating : Fast easy purchase.
Product : It is hard to purchase a pillow and to try and guess what size you need. I purchased a medium but think I should have purchased a large one, however I still love my new pillow.
4out of 5
21 Apr 2015
Service Rating : Fast easy purchase.
Product : It is hard to purchase a pillow and to try and guess what size you need. I purchased a medium but think I should have purchased a large one, however I still love my new pillow.
5out of 5
21 Apr 2015
Service Rating : Got the pillow soon after ordering.
Product : Excellent pillow - the only pillow that doesn't give me a neck ache
5out of 5
14 Apr 2015
Service Rating : Don't have any trouble getting off to sleep.
Product : Still coming to grips with the latex odour.
5out of 5
23 Mar 2015
Fast delivery and no problems at all.
4out of 5
09 Mar 2015
Service Rating : Easy to order and arrived quickly.
Product : We replaced two older Therapeutic Pillows. The Naturelle Latex Pillow Gently contoured low profile in the small size, my partner finds very good. My older pillow was the same size as the new middle size low profile pillow and was a bit low on the large side, so I ordered the large size which should have been perfect on the low side, but I find it too high.
4out of 5
07 Mar 2015
Service Rating : Was on hold for 27+ min everytime I called. Then finally got thru on another day straight away people that answered the phone where great and cancelling the order was easy. Feel a little disappointed I had to pay postage for the cancelation because being on hold and emailing trying to cancel before dispatch and no one got back to me.
Product : Pillows are great
5out of 5
05 Mar 2015
Service Rating : Quick service
Product : had a full night sleep, first time in ages
5out of 5
05 Mar 2015
Service Rating : Quick service
Product : had a full night sleep, first time in ages
4out of 5
04 Mar 2015
Service Rating : Quick delivery but I thought the delivery charge was a little excessive considering the cost of the pillow.
Product : The pillow is as described and just what I was after.
5out of 5
03 Mar 2015
Quick delivery.
5out of 5
26 Feb 2015
Service Rating : I love this pillow. It's the second one that I've purchased and cannot get a good night's sleep without it. I have allergies and find that the non-chemical substance used in this pillow does not trigger them.
Product : Comfortable, particularly for me being a side sleeper. Cannot live without this pillow.
5out of 5
25 Feb 2015
Service Rating : Very quick delivery.
Product : Excellent product.
5out of 5
24 Feb 2015
Service Rating : Fantastic turn around - delivered very quickly
Product : Not waking up any more with a sore neck
5out of 5
24 Feb 2015
Service Rating : The pillows arrived a couple of days after ordering.
Product : The pillow is great, do not snore as much and sleep much better.
5out of 5
21 Feb 2015
Service Rating : Prompt delivery, well packaged. easy to use website. Well priced.
Product : I suffer with a bad neck and i have found this pillow to be incredibly comfortable. I like the fact that it has a low side and a high side.
5out of 5
18 Feb 2015
Service Rating : To the point I take my pillow wherever I go. Excellent service
Product : Cannot sleep without it now so I take wherever I go. Mine is Low Profile, but my husband and daughter have the high profile pillows and both are very happy. Feel they sleep much better now.
4out of 5
09 Feb 2015
Service Rating : Easy ordering system and prompt delivery.
Product : Is good but I think I would be better suited to a high profile as finding it hard to just use it without another pillow.
5out of 5
28 Jan 2015
Service Rating : great service, easy to order online and was pleasently surprised at the speed of postage.
Product : love it, have been using these pillows for quite a few years
5out of 5
28 Jan 2015
Service Rating : GOOD TNANKS
Product : I LOVE MY PILLOWS AND FOUND THE SERVICE EXTREMELY HELPFULL THANKYOU
5out of 5
19 Jan 2015
Service Rating : this is the same pillow I have previously purchased
Product : an excellent night sleep
5out of 5
03 Jan 2015
Service Rating : Excellent service. Pillow arrived promptly, well packed and in perfect condition. It is exactly what I ordered. Website was easy to use. Could not fault it.
Product : I had one previously and loved it. This one seems a little different and took some getting used to. Maybe its just new, and not "broken in". The other one was worn out. Next time I will consider getting the larger size. It is still so much better than any other pillow I have tried.
5out of 5
22 Dec 2014
The qualities of the various pillows are excellent. The delivery time and charges were more than reasonable
5out of 5
18 Dec 2014
Service Rating : ORDERED ON WEDNESDAY AND WAS DELIVERED TO ME IN BRISBANE FRIDAY AFTERNOON . GREAT SERVICE
Product : MY PHISO SAID I NEEDED A NEW PILLOW. SHE TOLD ME I NEEDED A NATURELLE LATEX PILLOW HIGH PROFILE. THE BEST NIGHTS SLEEP I HAVE HAD IN A LONG TIME
4out of 5
12 Dec 2014
Service Rating : The service was good.
Product : .
5out of 5
06 Dec 2014
Service Rating : I wasn't given a delivery time estimate. I bought this pillow for a friend after she had tried mine. SHe lives in NYC so it would have been good to know when it would arrive.
Product : This is a wonderful pillow. Very comfortable. Thank you for developing it.
Would benefit from an anti dust-mite cover, since some people buy latex pillows due to dust mite allergy.
5out of 5
04 Dec 2014
Prompt service
5out of 5
04 Dec 2014
Service Rating : Efficient despatch of goods.
Product : Unfortunately the high profile pillow was too high for me but I had trialled it for two nights before going back to the medium profile one I was replacing, so couldn't return it. Will need to order a medium one in the future.
5out of 5
17 Nov 2014
The pillow is very much as I wished - very comfortable for the neck.
5out of 5
16 Nov 2014
Service Rating : The pillow arrived well packaged and in good time.
Product : The only issue I have is, I may have needed the low profile and it's hard to know that without trying it on your own bed. For that reason sometimes I don't think it as comfortable as it could be.
4out of 5
14 Nov 2014
Service Rating : Comfortable
Product : Once I removed the protective cover, the pillow was good - soft.
With the protective cover it's a bit sturdy.
4out of 5
14 Nov 2014
Service Rating : My pillow was delivered promptly
Product : My pillow is just what I wanted and needed
4out of 5
14 Nov 2014
Products delivered in a clear plastic bag with a sticker with address on for everyone in office to see what I had bought. Never ever have I seen this done before a bit of brown paper costs very little when I oaid $35.00 for delivery
5out of 5
02 Sep 2014
Service Rating : ---
Product : I've been trying to find a replacement for a contoured latex pillow that finally perished. I'd replaced it about 8 months ago with another that ended up being too high. As a chronic refractory migraine sufferer, the migraines have worsened since. I'm hoping the lower pillow will help, but I think it's a little too low!!
4out of 5
09 Aug 2014
Service Rating : I really like this pillow, as I have neck problems this pillow is really good for me
Product : I like the latex
5out of 5
04 Aug 2014
Received my pillow as fast as was possible
4out of 5
30 Jul 2014
Service Rating : Excellent response time in processing order however delivery went to incorrect address and was delayed. Unsure whether this was the fault of the courier company though.
Product : Product as described. Highly recommended
5out of 5
29 Jul 2014
Service Rating : thank you so much for your exellent fast delivery and the the terrific track system
will do bussiness again with you!
Product : it is the the perfect pillow for my neck problem and i was not at all disappointed.
thank you again!
many regards
5out of 5
28 Jul 2014
Service Rating : Always a very speedy accurate service.
Product : I love the pillow! Love it! I have purchased multiple. I have never slept so well or awoken feeling so good until this pillow.
5out of 5
20 Jul 2014
Service Rating : The service was fantastic & my pillow arrived very quickly.
Product : I like the pillow, but I wish I could swap the size, because it is too high.
5out of 5
02 Jun 2014
Service Rating : I wish I'd chosen the HIGH profile
Product : Excellent product and packaging - profiles should start at medium and go high and very high. wish I' chosen HIGH. The low must be useless
5out of 5
29 May 2014
Service Rating : Easy to order from. Prompt reply to my message which allowed me to place an order and product arrived within 2 days.
My only suggestion is that on the pillow tags you should state the size of the pillow. It took a lot of measuring to work out the size of my existing pillow to ensure I ordered the same one.
Product : So very comfortable.
5out of 5
23 May 2014
Service Rating : Speedy delivery!
Product : I love my new pillow as it does not lose its shape (unlike some cotton pillows) and at the same time it does not feel too hard. It took one day or two to get used to it when switching to a Latex pillow. The low profile one is suitable for petite women (50+ kg) like me and I am a back sleeper.
5out of 5
21 May 2014
Service Rating : I was very inpressed by the quick turn around after placing my order in the morning and the pillow arrived the next day.
Product : I can't say how long it has been since I've had a good nights sleep, since purchasing the pillow I have been waking with no cramping in the shoulders and neck. I will certain recommend to family and friends.
5out of 5
13 May 2014
Service Rating : Fantastic quality and comfort.
Product : Fantastic quality and comfort.
5out of 5
09 May 2014
Service Rating : Great fast delivery
Product : Get a good night sleep now and no sore neck in the morning
5out of 5
01 May 2014
Service Rating : Easy purchase, easy payment, easy delivery. That's what people want. Well done. Thanks.
Product : Still trying to get used to it, but so far so good :) thanks.
4out of 5
22 Apr 2014
Service Rating : Delivered as promised!
Product : Good service.
5out of 5
13 Apr 2014
Website is easy to use for ordering and delivery was easy to track and fast
5out of 5
19 Mar 2014
Service Rating : Site was easy to navigate. Great range of products. Quick delivery.
Product : My husband is very happy with his pillow.
5out of 5
17 Mar 2014
Service Rating : Website is easy to use
Good product descriptions - would be good to see a short video on ech product - like someone using the product - helps to give better perspective
Product : Very big height diff between the latex and the memory foam considering they were both described as 'medium' profile
5out of 5
17 Mar 2014
Service Rating : Excellent
Product : Excellent
5out of 5
16 Mar 2014
Service Rating : Service was great , no problems at all .
Product : Still wake with a headache every day , but neck pain is reduced and from the first night the pillow felt comfortable .It is still early days so hope for more improvement soon .
4out of 5
16 Mar 2014
Service Rating : Goods were delivered in a timely manner & were in good condition
Product : I need a rating between good & poor. It is not nearly as comfortable as I had hoped. The contours just aren't quite in the right spot for me
5out of 5
16 Mar 2014
Service Rating : quick service
Product : works for me
5out of 5
15 Mar 2014
Service Rating : Fast service. Had my pillow within days of ordering.
Product : I absolutely love my pillow. Can't sleep without it now. I have bought one for my father and my boyfriend too and they both love it too. I never use my other pillows any more.
5out of 5
15 Mar 2014
Service Rating : Great prompt postage!
Product : I love my pillow! Have never slept so well!
5out of 5
14 Mar 2014
Service Rating : Easy and simple
Product : Best pillow I have ever had!
5out of 5
14 Mar 2014
Service Rating : I have ordered two pillows and both arrived quickly and in perfect condition.
Product : The pillows have been fantastic! I haven't had a sore shoulder since using my Naturelle pillow, whereas prior to that, I was waking often with a pain in my shoulder. They are comfortable and providing my husband and me with an excellent night's sleep.
4out of 5
14 Mar 2014
Service Rating : I am sorry that I was not able to try before I made my purchase. Very unhappy with the tranquillow pillow. Would have preferred to spend more and had made a better purchase. Not sure if I would buy on the net without being able to try before I purchase.
Product : This pillow is great, although when ordering again I would order one size up. I am using this one and it is very comfortable.
5out of 5
21 Oct 2013
great service.
5out of 5
29 Sep 2013
Immediate shipment.
5out of 5
27 Sep 2013
Service Rating : the rating is excellent
Product : the product is excellent because I had one before
5out of 5
27 Sep 2013
Service Rating : Prompt and great service re delivery. Your website was very informative and I made the right choice.
Product : It is definitely more comfortable than my old standard medium pillow and it does not get as hot . I used to have a latex pillow when a boy due to allergies. I am now 60 and have had some neck, shoulder and arm problems recently which have eased through its use, especially my arms which I somehow used to unconsciously lie on until they went to sleep under the old pillow and this no longer happens because I am correctly supported. I also seem to be able to sleep in the one position for longer periods and feel that I am getting more quality sleep. The pillow is both soft in that it gives to your neck and heads contours but firm and comfortably supportive. I'm currently contemplating a latex mattress topper and a slat bed.
5out of 5
27 Sep 2013
Service Rating : Good service.
Product : Make me sweet dream all night.
5out of 5
11 Aug 2013
Service Rating : Speed of service was excellent, thanks.
Product : Has relieved my neck pain.I also recommended to a friend and she purchased one.
5out of 5
06 Aug 2013
Fast post, no problems.
5out of 5
06 Aug 2013
Service Rating : Products were dispatched & received extremely fast which was excellent.
Product : Best pillow I have ever tried
5out of 5
06 Aug 2013
Service Rating : No complaints at all!
Product : I have had the latex pillow before (the same as was sent) and was looking forward to my new one. I didn't have to wait too long, the service was excellent and the pillow is marvellous.
5out of 5
05 Aug 2013
Service Rating : great communication and quick response
Product : Very nice to sleep on and I prefer using this pillow than any other pillow.
5out of 5
04 Aug 2013
the right height and consistent firmness/comfort
5out of 5
31 Jul 2013
Service Rating : Great service, super fast shipment especially considering I'm in Greece.
Product : It's the best pillow ever. I only wish I had this pillow all my life, rather than finding it in my 40's ;-)