5out of 5
14 Apr 2021
Service Rating : It arrived in 2 days. Very efficient.
Product : It has done what I wanted - eliminated shoulder pain.
4out of 5
12 Mar 2021
Service Rating : Purchasing online was smooth but I ordered the wrong size pillow because I couldn’t trial it in a store. It is too thick for me and I will have to try another size or style of pillow
Product : The pillow is too thick or too high profile for me. This is the chance you take ordering online. Otherwise I like the product and may order another size
4out of 5
10 Nov 2020
Service Rating : Was easy to order on the website and was delivered promptly
Product : I ordered a junior and low profile family pillow for me and my daughter. I love that they are not memory foam and the quality is great. Unfortunately the low profile is too high for me and gave me a sore neck. I am now using the junior pillow which is just right, but my daughter is going without. And as I can’t return the low profile pillow that is a waste of $80.
5out of 5
10 Sep 2020
Service Rating : Customer service online is excellent, I couldn’t remember which pillow I had previously purchased so I emailed an enquiry as due to COVID lockdown I couldn’t go to their store. The lovely lady rang me to guide me through my enquiry and she was most helpful. I then purchased the right pillow for me and have not looked back. I’ve purchased the contoured family pillow. Yes these pillow are not cheap but they are the best for supporting your neck and reduce the amount of Physio appointments I need for my back and neck. I’ve purchased several of these over the years. Now my two adult daughters also have the same pillow after laying on mine once and discovering how comfortable it is.
Product : Great pillow, it holds its shape and due to the contour gives good support to neck and head. It has a low and high side so you can flip it to the side you need at the time. I find when I purchase it I start off with the low side and after some time like a year or two then flip to the high side. I’ve had several of these pillows over the years and would never try anything else. It was recommended to me by my Physio some years ago.
4out of 5
20 Jun 2020
Ordering service was easy . Website navigation good. Disappointed that it took 2 weeks for the order to be delivered.
5out of 5
08 Nov 2019
Service Rating : My new pillow is exactly what I was wanting. Everything else I found on the market was memory foam, which I didn’t want.
Product : Quick and easy purchase and fast delivery, thanks.
5out of 5
05 Sep 2019
Service Rating : Very good quality and affordable
Product : Very good quality and affordable
5out of 5
25 Dec 2018
Service Rating : Service was impeccable. I have ordered from you twice and each time, product arrived promptly, it was packed well with no damage to product.
Product : This pillow is 100% better quality than anything I have purchased in the U.S. That is why I have ordered two pillows from you. It's exactly what I need and am very happy that you are in business.
5out of 5
02 Nov 2018
Service Rating : Great service - huge range of pillows. Delivery was very quick. I would highly recommended and I’ll definitely buy my next pillow from them.
Product : The pillow was recommended by my Chiropractor. I have had a great nights sleep ever since I bought it.
5out of 5
31 Jul 2018
Service Rating : The website provided an easy way to locate and order what I wanted. I emailed with a query and it was answered promptly. The item arrived the day after I ordered it - fabulous!!
Product : I’ve had this pillow for over 8 years and just wanted to get a new one.
5out of 5
20 Jun 2018
Service Rating : Hassle-free experience, fantastic pillow promptly delivered - thank you!!
Product : Perfect pillow, easy to get used to, very supportive.
5out of 5
04 Jun 2018
Service Rating : Happy. Great website and efficient delivery.
Product : Have another pillow exactly the same purchased a few months ago. This one seems quite a lot firmer which was a little surprising. My daughter loves it anyway.
5out of 5
12 Jan 2017
Delivered quickly.
5out of 5
03 Jan 2017
Service Rating : The entire transaction was excellent! We had occasion to phone your office and the advice was accurate and helpful.
Product : This is the second one we've bought - my wife even takes it with her when we travel.
5out of 5
23 Dec 2016
Service Rating : ,,,,
Product : ,,,,
4out of 5
12 Dec 2016
Service Rating : I'm sure it would have been better but the profiles were way too high so I ended up with a very sore neck and back
Product : This is much more what I needed. However, when I had an online chat with someone it was really hard to convince them that even though I'm a 54 year old woman who weighs 75kg, the Junior Profile was the one I needed. I don't think it should have anything to do with age and weight - it's more with frame and the length of the neck. However, I stuck to my guns and I'm really glad I did.
5out of 5
29 Aug 2016
Well designed website; fast delivery
5out of 5
28 Feb 2016
Postage is expensive.
5out of 5
07 Feb 2016
Service Rating : prompt service
Product : ?
5out of 5
05 Jan 2016
Service Rating : The service was 10/10 .From time of purchasing on line to recieving the pillow in perfect condition.
Product : Since purchasing my Therapeutic pillow I have had less neck , lower back and leg problems from a disc injury . My husband tells me I haven't snored since purchasing the pillow..A very comfortable pillow that contours one's head perfectly ,keeps it's shape for years and contributes to many good night sleeps.
I recommend this eggfoam pillow to interested buyers.
4out of 5
27 Nov 2015
Previously bought same pillow at physio but great I can buy it online and I think cheaper. Packaged well for sending.
5out of 5
18 Nov 2015
fast friendly service
5out of 5
07 Oct 2015
Service Rating : Fantastic service. Very prompt
Product : Just like my old one.
5out of 5
31 Aug 2015
Service Rating : Fast service. Arrived quickly.
Product : Always takes a week to get used to my new pillow as firm but perfect after that.
5out of 5
10 Apr 2015
Service Rating : Quick service
Product : It seems a lot firmer than the original but admittedly the original is many years old.
5out of 5
10 Mar 2015
Service Rating : Great company, fast shipping, would definitely do business again!
Product : We love these pillows! We bought 5 for the whole family and wouldn't use any other pillows! Thank you very much!
5out of 5
02 Dec 2014
Service Rating : I was a quick turn around I go the pillow within 2 days
Product : It's b good so far
5out of 5
14 Nov 2014
Service Rating : Fast and efficient service, thank you!
Product : Actually, tried it for a couple of nights and realised it was too high - went back to my old pillow. But I can use it for guests. Still... an expensive mistake.
5out of 5
16 May 2014
Service Rating : Was perfect service, I even returned for another purchase! Thanks
Product : I think they were exactly what was wanted, however both my purchases were gifts, but haven't had any complaints yet! Thank you
4out of 5
18 Apr 2014
Service Rating : Very Good much improved sleep
Product : Very good. Not what I thought I was ordering but good anyhow.
5out of 5
28 Mar 2014
Service Rating : Fast process and delivery
Product : Bit hard to start with but getting softer as I use it
5out of 5
26 Mar 2014
Service Rating : Prompt delivery. Well packaged.
Product : I love the family pillow, this is my second one and it goes with me everywhere I travel!
4out of 5
17 Mar 2014
Service Rating : good design and less pain in the neck
Product : good design for a restful sleep
4out of 5
15 Mar 2014
Service Rating : Goods ordered were delivered promptly and I was kept advised of progress.
Product : This is my second Family Pillow - it does the trick!
5out of 5
14 Mar 2014
Service Rating : I usually find it hard to get the right pillow for me as a small adult but the Family pillow had my size.
Product : The only one that has suited my size and doesn't flatten
4out of 5
07 Aug 2013
Service Rating : No problems, quick and efficient service
Product : Pillow is quite hard to begin with, but I know it will soften over time. I am definitely getting a better nights sleep with this pillow.