5out of 5
20 Jan 2021
Service Rating : Great customer service. They contacted me to advise on the potential delivery delays before sending to see if I was still comfortable with the arrangement. Overseas delivery arrived in 2 weeks. Very happy. Great product
Product : Great product, very happy
5out of 5
18 Jan 2021
Service Rating : Excellent Service
Product : This was purchased for a friend
5out of 5
13 Jan 2021
Service Rating : Great products and great service
Very quick on the delivery too
Product : Super comfy pillow. Haven't had a sore neck since I got it
5out of 5
07 Jan 2021
Service Rating : Good service
Product : Good product , thanks for the service
5out of 5
23 Nov 2020
Service Rating : Easy site to use and prompt delivery. Article as advertised.
Product : Great support for sleeping. No more neck or shoulder stiffness of a morning.
5out of 5
21 Nov 2020
Service Rating : Service was very prompt, and my questions were answered promptly as well.
Product : The pillow feels good and is adjustable, which is very helpful. However, it had a very strong chemical smell, and I had to let it "off gas" for about a week before I could use it, and even now I have to put at least 3 pillowcases on it to mask the smell.
5out of 5
11 Nov 2020
Service Rating : I always buy these pillows yearly. All my family use them. Great product and help with neck issues. We even take them with us when we go away.
Product : Always buy these pillows. They are the best. All my family use them.
5out of 5
16 Oct 2020
Therapeutic Pillow are AMAZING! The customer service is hands down some of the BEST service I have ever had. I highly recommend this outstanding company. The care I received from the lovely people at Therapeutic was brilliant.
5out of 5
12 Oct 2020
Service Rating : Great company, postage was quick. My pillow is amazing!
Product : Love how supportive my pillow is, love how you can customise it for the perfect sleep and support. This will definitely be the only pillow i buy from here on out.
It's really helping my neck issues.
5out of 5
10 Oct 2020
Service Rating : The first night was fabulous. Best sleep in months, no neck pain.
Purchase was simple, all the info was in the website and very clear.
Product : Great pillow, thoroughly satisfied
5out of 5
09 Oct 2020
Service Rating : Really improved my sleep
Product : already replied 111111111111111111111
4out of 5
07 Oct 2020
Service Rating : Nice and firm
Product : Easy buy... stress free. Good price
4out of 5
10 Jul 2020
Service Rating : Delivery was very quick and painless.
Product : I usually prefer a firmer pillow, but the medium firmness is probably too much for me. In the future I would go with the softer pillow. The pillow is very adjustable and breathes well, although I found removing the noodles didn't make a noticeable impact on the firmness. I like the removable inner layers, although it would be nice to have them split again in the horizontal plane for slightly greater adjustability.
5out of 5
03 Jul 2020
Service Rating : Very informative, easy ordering process & the final product is PERFECTION. Clearly alot of thought has gone into this product.
Product : I no longer get neck pain, can sleep on my back now because I get the support & being a plus size women this is a excellent fit.
4out of 5
25 Jun 2020
Service Rating : Very good
Happy with purchase and delivery
Replaced an existing therapeutic pillow which I’ve had for over 10 years. So I highly recommend this product
Product : Very comfortable pillow which is replacing my old therapeutic pillow
4out of 5
12 Jun 2020
Service Rating : Good service, no issues. The products arrived in good time. I found the website to be helpful in deciding what product to choose.
Product : I have broad shoulder and struggle to find a pillow that is high enough to support my neck and doesn't squish my shoulders. It the perfect balance between support and comfort.
5out of 5
05 Jun 2020
Service Rating : Amazing pillows that both my wife and I love and delivered without a hitch!
Product : This pillow gives me the best night's sleep I've had in years. No more neck or shoulder pain from soft lumpy pillows
5out of 5
05 Jun 2020
Service Rating : Definitely recommend very comfortable pillow best I have ever had
Product : Excellent comfort great product
4out of 5
04 Mar 2020
Service Rating : Worthwhile product and available finance
Product : Options above the average
5out of 5
05 Feb 2020
Service Rating : Yes I have recommended them to everyone have had them for a few years now I was just replacing them as I had left mine in Adelaide when I was visiting so I told them to keep those and use them
Product : Easy to order online and fast postage
4out of 5
03 Feb 2020
Service Rating : Im still trying to adjust to the pillow as I could not find any advice or instructions on ways to use the product
Product : Undecided until I work out best way to utilize features
5out of 5
23 Jan 2020
Service Rating : efficient. speedy, good service
Product : pillow is excellent, however my neck is not, still tossing and turning . not much sleep
5out of 5
08 Jan 2020
Service Rating : Great pillow
Product : Great
5out of 5
21 Dec 2019
Service Rating : Product arrived promptly
Product : Product arrived quickly and promptly
5out of 5
17 Nov 2019
Service Rating : Happy with product
Product : Happy with product and neck support offered
5out of 5
03 Nov 2019
Service Rating : my chiropractor advised me to get this pillow & I have tried a lot of pillows & this is the best yet no sore neck when waking up
Product : best pillow I have bought & I have bought a lot saying they give you a good sleep but this one does
4out of 5
19 Jun 2019
Service Rating : yes I would recommend them
Product : it is a very comfortable pillow to sleep on.
5out of 5
16 Jun 2019
Service Rating : Easy site to use quick delivery.
Product : Easy site to use quick delivery.
5out of 5
12 Jun 2019
Service Rating : Easy to follow online ordering. Product delivered speedily.
Product : I've used these pillows for years now and just love them :)
5out of 5
08 Jun 2019
Service Rating : The website is quite ok, easy to navigate, the product was great and delivery was right on time.
Thank you
Product : The website was quite easy to navigate and the product was great and delivery right on time
Thank you
5out of 5
08 May 2019
Service Rating : Service was Exceptional! Easy, professional & fast
Product : Product is fantastic therapeutic & healing
5out of 5
06 May 2019
Service Rating : Really great customer service.
Product : It takes a while to get used to but it has improved my headaches.
5out of 5
12 Apr 2019
Service Rating : fast post very happy to deal with again
Product : great night sleep fully adjustable
5out of 5
27 Mar 2019
Service Rating : Excellent service and excellent product!
Product : I've been using these pillows for years after a car accident which has caused nerve damage. I cannot sleep without it!
5out of 5
24 Mar 2019
Great pillow and arrived quickly
5out of 5
09 Mar 2019
Service Rating : Great product and received in excellent timeframe.
Product : Awesome pillow, so comfortable.
2out of 5
30 Jan 2019
Service Rating : So far so good. Haven’t had this pillow long enough to decide whether it was worth the money or not
Product : It’s ok so far so good yay
5out of 5
18 Jan 2019
Service Rating : The service and delivery was very prompt.
Product : Best pillow I have ever used. Its the second Complete Sleeprrr Plus I have bought. I am using my old one to sit on at computer.
5out of 5
01 Jan 2019
Service Rating : The Therapeutic Pillow staff were quick to respond to my queries about which pillow to buy my husband. I ended getting one for myself as well and we love our new pillows!
Product : Great adjustable pillow - easy to customise by pulling bits out.. Firm but not too firm - great for a side sleeper as it cradles your neck while you sleep.
4out of 5
11 Nov 2018
Service Rating : Very rapid response to my order. No hiccups or hassles.
Product : Great product so far. Its doing what they claim.
5out of 5
09 Nov 2018
Service Rating : Awesome pillow - just what 'the doctor ordered'!
Product : Awesome pillow - perfect!
5out of 5
02 Sep 2018
Service Rating : Quick service, great pillow!
Product : Love this pillow- helped my sore neck and very comfortable
5out of 5
30 Aug 2018
Service Rating : Excellent service, great communication and fast turnaround.
Product : Extremely happy with my pillow. I love the adjustable feature so I can adjust the curves of the pillow to give me the right support where I need it. It’s just the right combination of softness with the support to ensure I sleep in the correct position. I haven’t woken up in the night or the next day with neck pain since I started sleeping with it. Highly recommended.
5out of 5
27 Aug 2018
Service Rating : Love my therapillow. I’ve bought many of them . Service and delivery always excellent,
Product : Love my pillow. The service from therapillow is excellent
5out of 5
24 Aug 2018
Service Rating : Great service. Speedy delivery
Product : Great pillow. Super supportive and comfortable. I luv it.
5out of 5
22 Aug 2018
Service Rating : The team were great, in arranging a replacement pillow when the first order did not arrive.
Product : Great service. Great product.
5out of 5
14 Jul 2018
Service Rating : Delivery was quick, ordering was easy
Product : Great product have been using these pillows for years
4out of 5
01 Jul 2018
Service Rating : Quick despatch, however the Australian postal service tracking was unhelpful, the item was delayed for a long time at UK customs and an unexpected customs charge was levied.
Product : Simply the best orthopaedic pillow in the world.
4out of 5
25 Jun 2018
Service Rating : Great pillow and quick delivery. Only suggestion is to put the colour/density of the pillows on your web site. It is in the booklet but not on web site. I had to buy two pillows to get the right one.
Product : Pillow is great and very comfortable
4out of 5
18 Jun 2018
Service Rating : The website description is very helpful In deciding which pillow is the most suitable
Product : My partner uses this pillow and he finds that his neck isn’t troubling him so much
5out of 5
02 Apr 2018
Service Rating : Very easy to order and quick delivery
Product : All the pillows we have bought are excellent
5out of 5
20 Mar 2018
Service Rating : Quick delivery on item purchase, was in good order!
Product : Quick delivery of item purchased, no other problem.
5out of 5
18 Mar 2018
Service Rating : The item was exactly as advertised and prompt service was received
Product : Great pillow. Multiple configurations
4out of 5
16 Mar 2018
Service Rating : bought online very easy
Product : its comfort for my bad back
5out of 5
14 Mar 2018
My partner and I suffer from neck pains and we found these pillows the best and most comfortable as you can adjust them to what exactly you need and like. I would not use any other pillow anymore so we also purchased Travel Pillow Deluxe to use on holidays :)
5out of 5
12 Mar 2018
Service Rating : The purchase of the pillows was fast and efficient. Pillows arrived within 5 days and well packed.
Product : After sleeping on the pillow for a few weeks I became use to the pillow and sleep quite comfortable
5out of 5
10 Mar 2018
Service Rating : Easy ordering and fast delivery
Product : I love this pillow and always order it
5out of 5
09 Mar 2018
Service Rating : Excellent pillow. With 4 prolasped disks in my neck getting sleep is a challenge, since using this pillow i sleep very well. The pillow can be tailored made for height. I tried a Spinal Eze, A Tempur, a Dentons and several others recommended and nothing compares to Therapeutic. Highly recommended.
Product : Highly recommended for people with neck injuries. Money well spent.
5out of 5
24 Feb 2018
Service Rating : Excellent
Product : Very comfortable, good for my neck
5out of 5
17 Feb 2018
Service Rating : Easy to use website and fast delivery
Product : Excellent pillow for comfort and support
5out of 5
08 Feb 2018
Service Rating : Arrived very quickly. Feels fantastic to sleep on. My neck is not stiff or sore in the morning.
Product : Comfortable and no sore neck in the morning
5out of 5
11 Dec 2017
Service Rating : The service was good, postage very quick.
Product : Product is as described. Maybe a little firm for my liking at the moment, but I'm hoping it will soften with time.
5out of 5
09 Dec 2017
Service Rating : This is the second pillow we have purchased and absolutely love it. Great service and very fast delivery.
Product : Best pillow we have ever owned
5out of 5
06 Dec 2017
Service Rating : My husband has serious neck issues which are alleviated emensley by the use of the pillow and the ability to adjust the height, high or low, when ever needed.
He was a tradesman for many many year and his bones are suffering as a consequence of this.
Melbourne, Australia.
Product : Excellent service. Pillow delivered efficiently.
5out of 5
20 Nov 2017
Service Rating : We were replacing our pillows after a few years. This time i changed to the firmer pillow. After a week it wasn't good for me. I called customer service and they were happy for a free exchange. Back to comfortable sleeping now!
Product : Ended up swapping for the original which they were happy to do thankfully.
5out of 5
12 Nov 2017
Service Rating : The service and supply of my pillow were 5 start, just unfortunately it is way to hard and I cannot sleep with it! I do recommend your company to others though.
Regards
Troy Fullgrabe
Product : The pillow is way to hard and I cannot sleep with it.
5out of 5
09 Nov 2017
Service Rating : Arrived expeditiously and hassle free 5/5
Product : Supreme product without the extreme pricetag.
4out of 5
11 Sep 2017
Service Rating : The pillow keeps it shape and is very comfortable. I get a better night's sleep. It took a few days of adjustment but I have settled into it nicely. Thank you for your excellent product and quick postage service.
Product : Perfect shaped pillow that supports the neck.
5out of 5
10 Sep 2017
Service Rating : Best pillow I've ever used. I have already bought 5 for my family.
Product : Fast delivery even in oversea.
5out of 5
13 Aug 2017
Service Rating : Easy or order and quick efficient dispatch.
Product : A great pillow which has resolved my reoccurring neck pain and stiffness
2out of 5
07 Aug 2017
Service Rating : It really wasn't comfortable for me though I am sure that it may well suit many others. It felt a bit too firm for me. The service delivery was excellent and the product had all the features and variations that were advertised. I think I am the problem more than the product itself.
Product : Too firm for me and I needed a different height adjustment to suit my short fat neck
5out of 5
12 Jul 2017
Service Rating : Very good happy. I have had the best sleep in a long time.
Product : The pillow was a little hard and it took me a while to get used to. But its I am happy.
5out of 5
13 Jun 2017
Service Rating : The pillow was dispatched and delivered really quickly.
This is the second pillow I've bought in approximately 8 years. It's exactly the same, was a bit firmer than I remember the first one being but I've adjusted it accordingly and it's providing a lot of support for my chronic shoulder pain.
Product : It's a great product, second pillow I've purchased from here in 8 years.
4out of 5
02 Jun 2017
Service Rating : good quick service
Product : nice comfortable pillow. No more neck pain
5out of 5
23 May 2017
Service Rating : Great service and quick delivery
Thanks
Product : Great pillow!! Highly recommended
5out of 5
16 May 2017
Service Rating : Totally satisfied with the service from Therapeutic Pillows. I would recommend them to my family and friends.
Product : My husband is finding his new pillow a bit too firm at the moment. But they do lose a bit of their firmness as they age. This pillow was a replacement for a previous Complete Sleeprrr Plus Pillow.
5out of 5
06 May 2017
Service Rating : great pillows very good for supporting your neck especially with serious neck issues. I would have liked to have knowledge that my order was received by a human and that my order was being sent out.
Product : great pillow fairly quick delivery
4out of 5
06 May 2017
Service Rating : Fast and easy transaction
Love my new pillow it gives my neck the support I've been looking for - took me a couple of nights to get used to the complete different design to conventional pillow but completely happy now.
Product : Supports my neck which is what I was looking for.
5out of 5
02 May 2017
Service Rating : Quick and easy. No issues. The best pillow and i have reccommended.
Product : Best pillow has been heaven to sleep on
5out of 5
02 May 2017
Service Rating : The pillows are so comfortable, the whole family has one of these pillows.
Product : Very comfortable and supports the neck
5out of 5
18 Apr 2017
Service Rating : Excellent !!
Received within 2 days of ordering.
Product : I'm very happy with the complete sleeprrr plus therapeutic pillow. It took a while initially to determine the correct comfortability, but having the different height options makes it so easy !! Great support for troublesome neck and shoulder problem.
5out of 5
18 Apr 2017
Service Rating : Quick delivery and pillow is exactly what I want
Product : Perfect height & firmness
5out of 5
09 Mar 2017
Service Rating : I purchased a pillow online for my fiancee, turns out he wanted a different one, the staff were very understanding when I explained the situation. We went into the store so he could see all the different pillows and chose one. The staff were very attentive and friendly and refunded then remaining money back onto my card.
Product : Now that my fiancée has his new pillow he can't imagine sleeping with any other one.
5out of 5
21 Feb 2017
getting good sleeps now without waking up with neck pain. Stopped snoring too.
4out of 5
21 Feb 2017
Service Rating : The service was prompt and efficient.
Product : The pillow is very comfortable to sleep on and supportive of my neck as well. Not sure what web site I looked on but claims that the pillow stops people from snoring are not correct as I still snore. The pillow itself is very good and I no longer need to use two pillows to sleep.
5out of 5
25 Jan 2017
Service Rating : Na
Product : Na
5out of 5
20 Jan 2017
Service Rating : No complaints.
Product : I love the pillow, but I would have loved it more if there was additional information about the advantages of using or not using the inner parts as I am unsure which is best for keeping my neck straight.
5out of 5
10 Jan 2017
Service Rating : I started using this pillow after a major accident after which I was told I would never walk again. During rehab my specialist spinal team purchased this pillow and I have never looked back. This pillow - was the only thing that enabled me to rest/sleep during my rehabilitation, after which I worked hard, now being able to sleep/rest, and I can now walk again, drive and all other normal functions - well exceeding all my doctors and specialist team/s. I swear by the pillow - my gateway to getting my life back - and this year purchased my second pillow and one for my husband (who has shoulder trouble) and his shoulder pain is well reduced. The good outcomes of a great pillow and getting sleep/rest are countless through out a persons life. Thank you Therapeutic Pillow, so glad you are Australian too :)
Product : Wonderful
5out of 5
09 Jan 2017
Service Rating : Delivery very slow even allowing for Christmas, Not Therapeutics fault but the courier. Fastway is definitely a misnomer and I have had the same complaint with them before. Ditch them.
Product : Found it very good and definitely helped my sleeping.
5out of 5
05 Jan 2017
Service Rating : Great service
Product : Great pillow
5out of 5
03 Jan 2017
Service Rating : Fast reliable delivery
Product : Best pillow ever and have been purchasing now for several years...I take everywhere to ensure the best night sleep
5out of 5
08 Dec 2016
Very helpful on the phone, and delivery was quick, very easy to deal with..
5out of 5
07 Dec 2016
Service Rating : Would recommend to all my friends. Thank you.
Product : I love the pillow - finally a good nights sleep and less aches and pain from bad sleep posture!!!!
5out of 5
25 Nov 2016
Service Rating : I was awed by how quickly the Therapeutic pillow arrived from Australia - I'm in NZ. It was also cheaper to purchase it from there instead of locally.
Product : I love my new pillow. It's the second one I've bought and I wouldn't sleep on anything else now.
5out of 5
07 Oct 2016
Service Rating : I bought a complete sleeprrr. Brilliant.
Product : Love it! Supporting my bad neck really well.
4out of 5
04 Oct 2016
I asked for the pillow to be left on my doorstep and it was not. Very frustrating as I made this decision at my own risk.
4out of 5
23 Sep 2016
Service Rating : Speed of delivery was excellent and I appreciated the clarity of understanding which pillow was suitable for which type of sleep pattern.
Product : I should have gone with the softer version; finding this one still too hard.
5out of 5
09 Aug 2016
Service Rating : Hassle free easy to use, prompt delivery ....easy peasy !!!! Thank You
Product : I thought the pillow was expensive BUT what price do you put on a good nights sleep, Thanks !!!
5out of 5
09 Aug 2016
Been using product for over a decade and always satisfied.
4out of 5
11 Jul 2016
Very good
4out of 5
11 Jul 2016
Very good
5out of 5
06 Jul 2016
Service Rating : Fast delivery and service
Product : Very happy with the product and the ability to adjust it to your needs
5out of 5
06 Jul 2016
Service Rating : very happy
Product : very happy
5out of 5
28 Jun 2016
This is my 4th pillow, the first 3 purchased locally from my Chiropractor, now retired. Went online and found ordering very simple. Pillow arrived in 10 days, all the way from Australia. Perfect fit out of plastic cover. Wonderful nights sleep every day since. Old one officially retired. They last 3-4 years. Thanks!
4out of 5
03 Jun 2016
Service Rating : this is my fourth purchase, not totally convinced this is the best pillow yet as the two new ones purchased are quite hard, hoping over time my partner and I get used to them.
Product : At this stage not convinced it is best option for me, hoping in time I get used to it. Seems much more un-flexible than others I've had before. Time will tell
5out of 5
05 May 2016
I am happy with product. Very comeftable.
5out of 5
27 Apr 2016
Service Rating : Rapid overseas delivery of item as described
Product : Probably because of a neck injury I develop unpleasant neck pain and headache if I don't sleep with my neck well-supported in a neutral position. The complete sleeprrr pillow prevents this pain, it's brilliant, but I have found I have to replace the pillow with a new one after about two years as the memory foam seems to lose its 'recoil' so I'm experimenting with the firmer pillow. I may mix the soft exterior regular pillow with the firmer interior pieces from the memory plus. The crucial message is that this is the best pain-relieving design I have found and it's brilliant.
5out of 5
25 Apr 2016
Service Rating : Bought this product for my husband as he has problems with his back it has helped him to sleep better as it supports his neck
Product : My husband is glad I bought this pillow as it supports his neck and spine and he now gets a good night's sleep I would definitely recommend this product
5out of 5
19 Apr 2016
Service Rating : Fast delivery, great product
Product : Great pillow for a sore neck
5out of 5
19 Apr 2016
Service Rating : Service was excellent, great advice, extremely helpful.
Product : Absolutely love the pillow, have never slept better.
5out of 5
21 Mar 2016
Service Rating : Speedy and helpful when handling requests or queries.
Product : very comfortable and easily adapted to sleeping styles.
5out of 5
20 Mar 2016
Service Rating : Very fast delivery.
Product : Very comfortable. Really pleasantly surprised.
5out of 5
25 Feb 2016
Service Rating : Excellent service, delivered quickly (amazingly fast) and the best price on Earth.
Product : I had many fine pillows to choose from here in the U.S. but not the Complete Sleeper Plus. So I bit the bullet and ordered from .AU. They also had a 50% rebate on shipping, which clinched the deal.
5out of 5
10 Feb 2016
Service Rating : excellent service
Product : best pillow i have ever had
5out of 5
07 Jan 2016
Service Rating : Easy to use website & fast delivery of my order.
Product : I'm delighted with my new pillows.
5out of 5
07 Jan 2016
I've always had amazingly fast delivery from this company.
5out of 5
07 Jan 2016
I've always had amazingly fast delivery from this company.
5out of 5
02 Jan 2016
Service Rating : Great communication& fast delivery
Product : Great sleep
5out of 5
01 Jan 2016
Service Rating : Excellent service with quick delivery of a good pillow.
Product : I am very happy with the pillow, it is the best pillow of this type that I have ever owned and I have had a few over the years.
5out of 5
14 Dec 2015
It has been good since i fell and hurt my neck. I find it best when sleeping on my back.
5out of 5
05 Dec 2015
Easy and quick. All good
4out of 5
21 Nov 2015
As Asian , I thing it is too high for my liking as I took out the inserts and use only the low end of the pillow , but when I got up in the morning, my neck is still stiff, perhaps a pillow for kid might be good for me.
4out of 5
05 Nov 2015
Service Rating : service was good, very quick and the pillow was sent the next day after ordering
Product : I think the pillow will be good, but it is taking me a while to adjust to it
4out of 5
13 Oct 2015
Service Rating : Great Service, very quick delivery.
Product : I have used these pillows for approx. 10 years and love it, it is great for any sort of neck problems.
5out of 5
07 Oct 2015
Service Rating : Quick service, I will be keeping the booklet on your products for future use.
Product : Have taken out the inserts and that suits me better. Have slept well on it since.
May get in touch to see if you have a Memory Foam pillow like the travel pillow only normal size will double sides like a latex one I purchased from my Chiropractor which I have had for several years now. After using the travel pillow I think I like the Memory Foam better.
4out of 5
07 Oct 2015
Service Rating : Quick service, I will be keeping the booklet on your products for future use.
Product : Have taken out the inserts and that suits me better. Have slept well on it since.
May get in touch to see if you have a Memory Foam pillow like the travel pillow only normal size will double sides like a latex one I purchased from my Chiropractor which I have had for several years now. After using the travel pillow I think I like the Memory Foam better.
5out of 5
17 Aug 2015
Service Rating : Very pleased with the service and company
Product : Very pleased with the pillow
5out of 5
10 Aug 2015
Service Rating : Easy. I placed an order paying retail prices and then received a phone call to offer distributor prices - fabulous and easy service
Product : Our customers are happy with this product
5out of 5
05 Aug 2015
Service Rating : Great service with super quick delivery.
Product : Very comfortable. Adjustment is easy.
5out of 5
05 Aug 2015
Service Rating : Great service with super quick delivery.
Product : Very comfortable. Adjustment is easy.
5out of 5
31 Jul 2015
Service Rating : Happy
Product : Very comfortable
4out of 5
28 Jul 2015
Service Rating : Website was easy to navigate and informative.
Product : Product was as expected, in line with description on website.
5out of 5
22 Jul 2015
Service Rating : Fast delivery
Product : Great for my sleeping position and neck pain
5out of 5
21 Jul 2015
Very timely delivery. Thank you
4out of 5
18 Jul 2015
Overall I was very impressed with the service. The only thing I found very annoying was from the website it said you could web chat a question and someone was online. But when I submitted a question it told me no-one was online and to leave a msg. Then it went back to saying someone was online. They did get back to me about my question the next day but it should say no-one is there if they're not.
5out of 5
15 Jul 2015
Service Rating : fast delivery, well packed for delivery, product is as described
Product : This pillow is as described. However buying a pillow online without trying it is a risk. I find this pillow too firm and too high for me. Removing one or both of the center foam pieces lowers the pillow but it becomes to low and too soft. I should have selected the soft version of this pillow and not the medium. Otherwise this is a great pillow that I would recommend if the the correct type is selected.
4out of 5
01 Jul 2015
Service Rating : Good
Product : Takes a little while to get used to. Was previously a tummy/side sleeper so training myself to sleep on my side. Still finding out which way the pillow is most comfy. Neck pain/stiffness has improved.
4out of 5
01 Jul 2015
Service Rating : Good
Product : Takes a little while to get used to. Was previously a tummy/side sleeper so training myself to sleep on my side. Still finding out which way the pillow is most comfy. Neck pain/stiffness has improved.
5out of 5
20 May 2015
Service Rating : I love the cuddle-up pillow - it is so warm and comfortable. I would definitely recommend it to friends.
Product : This is my second Complete Sleeprrr Plus pillow (the last one was several years old) and I wouldn't sleep on anything else.
4out of 5
13 May 2015
Service Rating : easy checkout, fast delivery
Product : took a few nights to get the right adjustment but hubby seems ok with it.
5out of 5
13 May 2015
Service Rating : Excellent response to my online orders and prompt receivables via post. Thank you
Product : Love my pillows and the mattress comforters, excellent products. Thank you
5out of 5
29 Apr 2015
This is the best pillow I have ever owned. I purchased one 10 years ago when I lived in Australia. It finally wore out and even with the cost of shipping it was still good value to purchase another one and have it shipped to me in the USA.
4out of 5
16 Apr 2015
I had a bit of trouble with the website initially,but your service was great
5out of 5
19 Mar 2015
Service Rating : Very good service and quick delivery
Product : everything good sofar
5out of 5
30 Jan 2015
My second pillow and it works for me.
5out of 5
06 Jan 2015
Service Rating : the article arrived very quickly at a busy time of the year and information regarding shipping was helpful
Product : see above.
4out of 5
06 Jan 2015
Service Rating : the article arrived very quickly at a busy time of the year and information regarding shipping was helpful
Product : see above.
5out of 5
04 Jan 2015
Service Rating : Super fast and easy website to use.
Product : Put it bluntly - ****** wonderful to sleep on. No crook neck or shoulders!
5out of 5
26 Dec 2014
Service Rating : We love our therapeutic pillows and they come everywhere with us even when we fly overseas.
Product : very comfy pillows and as i said before they come everywhere with us even overseas
5out of 5
01 Dec 2014
Service Rating : Great website, easy to use
Product : v good
5out of 5
30 Nov 2014
Service Rating : A wonderful product.
Product : As good as advertised. Easily adjustable and works as claimed to enable me to improve my nights sleep.
5out of 5
19 Nov 2014
Service Rating : Great, no problems
Product : Unfortunetly the one we got was a little too firm for our liking (medium Deluxe sleeper), I should have got the soft one. But the pillow itself on its own merits is great.
5out of 5
15 Nov 2014
Service Rating : Very prompt delivery (next day).
Product : Great pillow for side sleepers, especially larger males... Very hard, so be prepared for that.
4out of 5
14 Nov 2014
Service Rating : No problems
Product : I should of bought the softer option. Possibly offer a exchange services to a different pillow for customers if it doesn't quite suit
5out of 5
14 Nov 2014
Service Rating : Easy site. Quick delivery
Product : Don't go anywhere without it
5out of 5
09 Sep 2014
Service Rating : Easy, quick, efficient
Product : Great pillows, have just added another one to the collection
5out of 5
09 Sep 2014
Service Rating : Easy, quick, efficient
Product : Great pillows, have just added another one to the collection
4out of 5
03 Sep 2014
Service Rating : I was happy with the service provided.
Product : I have been using Complete Sleeprrr Memory Foam pillows for around 7 years now and have found them to be the best pillow to sleep on.
5out of 5
02 Sep 2014
Service Rating : If an any doubt about product selection, I recommend calling first to discuss requirements. Phone support staff were very helpful in guiding me to select the correct product (pillow) for my needs. Ordering online was easy & delivery was fast. Happy customer.
Product : Took a couple of nights to settle in, naturally, but has definitely helped keep my body more aligned when sleeping, which has helped with neck issue that was also triggering back stiffness. Would definitely recommend.
5out of 5
26 Aug 2014
Service Rating : Very quick delivery.
Product : We have used these pillows before. This is a replacement pair.
5out of 5
14 Aug 2014
Service Rating : Very quick!
Product : We are having a wonderful nights sleep now. Thank you!
5out of 5
07 Aug 2014
Service Rating : quick and professional, parcel arrived in good shape
Product : pillow is a bit on the hard side - might have to get a bit of a softer one.
5out of 5
29 Jul 2014
Service Rating : No problems with transaction & super fast delivery A++
Product : Ordered the 'Plus' which is firmer than normal. Ideal for side-sleepers like myself. Not waking up with headaches now :) I didn't know you also had a 'Blue Gel' version of the pillow as it's not listed on your website.. wouldn't mind trying it out if you want to send me a 'sample' and I'll give you some user feedback?
5out of 5
22 Jul 2014
No idea. Should have arrived several days ago. Still has not arrived. Poor service from courier. Have made attempts to schedule a delivery, to no avail. Very ungelpful and a no show. Waste of a day hanging around.
5out of 5
19 Jul 2014
Service Rating : Very quick delivery. Thanks.
Product : Excellent service. Pillows as described.
5out of 5
19 Jul 2014
Service Rating : Very quick delivery. Thanks.
Product : Excellent service. Pillows as described.
5out of 5
07 Jul 2014
Service Rating : good online buying experience
Product : best pillow ever for me
5out of 5
23 May 2014
Fast delivery of correct products
5out of 5
20 May 2014
Service Rating : Super fast delivery! Same day!
Product : Still working out the best thickness but love the choice and I sleep like a baby.
5out of 5
20 May 2014
I have some bulge disc in my neck and the therapeutic pillow has been of a great support to my neck and I'm sleeping much better and wakes up in better form. I have been using it for more than one year and I just bought a new one for my son as he was complaining of still neck in the morning, he is loving his new therapeutic pillow.
5out of 5
17 May 2014
Service Rating : Very fast delivery on my internet order
Product : The pillow felt perfect within seconds of resting my head on it. My neck & head feel very supported but it is still very soft.
5out of 5
16 May 2014
Service Rating : Brilliant, haven't slept this well in ages.
Product : Perfect support for sleeping on my side, and for my broad shoulders.
5out of 5
01 Apr 2014
Service Rating : I received my delivery the next day after ordering. Very fast indeed!! They also put a small gift in with my order which was lovely. Great company and great service.
Product : I purchased the Complete Sleeperrr Plus because I have severe Scoliosis and I have not had a good night's sleep for about 20 years. I struggle to find an appropriate pillow to support my neck and often wake up with incredible pain and tension headaches. This pillow has given me the best night's sleep in such a long time. It is the support that i need for my neck to not wake up in pain. THANK YOU.
4out of 5
27 Mar 2014
Service Rating : Good
Product : Good
5out of 5
27 Mar 2014
Service Rating : Fantastic
Product : Wonderful
5out of 5
22 Mar 2014
Service Rating : - Fast and efficient
Product : I have stopped snoring
5out of 5
19 Mar 2014
Service Rating : Prompt delivery. No fuss.
Product : The pillow is awesome. I don't think I will ever go back to a "normal" pillow!
4out of 5
18 Mar 2014
Service Rating : Reliable and fast
Product : So far so good
5out of 5
17 Mar 2014
Service Rating : Fast, efficient delivery.
Product : My daughter finds this pillow very comfortable.
5out of 5
17 Mar 2014
Service Rating : Easy and delivery was quick
Product : Excellent, but unfortunately, I lost the pillow recently in the Victorian bushfires... I lost my home.
4out of 5
16 Mar 2014
Service Rating : Good response to order
Product : A little firmer than expected, even after adjustments made.
5out of 5
16 Mar 2014
Service Rating : Fast delivery and very easy to deal with
Product : Wouldnt go back to a normal pillow. I love my therapeutic pillow.
4out of 5
16 Mar 2014
Service Rating : Very prompt attention to my order.
Product : Resident is very happy with product.
5out of 5
16 Mar 2014
Service Rating : Since using the pillow i am no longer waking up with a sore neck and stiff shoulders. It is fantastic. Thankyou!
Product : I would definitely recommend this pillow to friends who are having difficulty with soreness related to their pillows.
4out of 5
15 Mar 2014
Service Rating : Very fast service at a suitable price.
Product : Comfortable pillow after two nights, I can't use a standard pillow anymore.
5out of 5
15 Mar 2014
Service Rating : I would like the pillow to be firmer. I hav a neck injury and hav slept only on your pillow for years to prevemt pain and sleep properly
Product : I wont sleep on any other pillow. I would like it to be a little firmer
5out of 5
15 Mar 2014
Service Rating : No extra comment.
Product : thank you.
5out of 5
15 Mar 2014
Great, courteous service, Arrived next day! Lovely gift of candles included. Thank you!
5out of 5
15 Mar 2014
Great, courteous service, Arrived next day! Lovely gift of candles included. Thank you!
5out of 5
14 Mar 2014
Service Rating : i ordered it and a few days latter i am sleeping on my beautiful pillow, i also thought the bonus candle was a nice touch.
Product : very comfortable pillow, probably not as comfortable for me as the Latex pillow.
5out of 5
14 Mar 2014
Service Rating : i ordered it and a few days latter i am sleeping on my beautiful pillow, i also thought the bonus candle was a nice touch.
Product : very comfortable pillow, probably not as comfortable for me as the Latex pillow.
5out of 5
14 Mar 2014
Service Rating : Very prompt
Product : It would be useful to have an extra high profile product (higher than currently available)
4out of 5
18 Oct 2013
Service Rating : top notch all round
Product : Very happy with the memory foam pillow, definitely designed with picky pillow people in mind.
5out of 5
18 Oct 2013
Service Rating : very swish
Product : My wife bought this because I have had neck and back pain that makes it hard to get comfortable at night. I was skeptical but really found it helped. I'm not sure if it’s the shape, the memory foam or both but it feels really good.
5out of 5
17 Oct 2013
Service Rating : good
Product : These pillows are fantastic! It conforms to the curve of my neck and is very comfortable to sleep on. Mine hasn't gotten flat like regular pillows which I like about it.
5out of 5
17 Oct 2013
Service Rating : great service
Product : The pillow seemed kind of pricey but I suppose not for memory foam. I took a chance because I was really having problems getting comfortable at night. After a few nights I found this pillow is worth it, especially when you consider you use it for hours everyday.
4out of 5
17 Oct 2013
Service Rating : very good indeed
Product : I went back and forth trying to figure out which pillow would best suit me. I choose the Complete Sleep + and is the best purchase I've made in a long time.
5out of 5
14 Oct 2013
Service Rating : Great service
Product : I kind of figured all the hype about memory foam was just that but this cushiony, supportive pillow is pure bliss.
5out of 5
30 Sep 2013
Goods arrived quickly and were as described.
5out of 5
29 Sep 2013
Service Rating : Very prompt responses and delivery.
Product : I have tried lots of contour pillows, this one is the best by far.
5out of 5
29 Sep 2013
Service Rating : Very prompt responses and delivery.
Product : I have tried lots of contour pillows, this one is the best by far.
5out of 5
29 Sep 2013
Service Rating : Express delivery the next day very fast service!
Product : Supportive pillow. Fairly heavy to carry around. Wonderful to sleep on.
4out of 5
29 Sep 2013
Service Rating : The service was good, pillow arrived quickly. However, I was not advised when it was shipped and was going to make a call at the end of the week. But since it arrived before then I did not call. A recommendation would be to advise customers when the product is shipped.
Product : Am not completely comfortable with the pillow but am working on getting the correct position for my neck.
5out of 5
29 Sep 2013
Service Rating : Amazing pillow - my husband had one and I used to steal it so I'm very happy I purchased myself one. Haven't had a sore neck since using it.
Product : I have wonderful deep sleeps since using this pillow.
5out of 5
28 Sep 2013
We have been using these pillows for the past 10 years and would not sleep on anything else
5out of 5
28 Sep 2013
We have been using these pillows for the past 10 years and would not sleep on anything else
5out of 5
27 Sep 2013
Done online, so all went smoothly
5out of 5
27 Sep 2013
Service Rating : Fast and reliable service.
Product : Love the way that you can remove part or all of the inner foam to suit individual preference.
5out of 5
27 Sep 2013
Service Rating : Fast and reliable service.
Product : Love the way that you can remove part or all of the inner foam to suit individual preference.
4out of 5
15 Aug 2013
Service Rating : pillow arrived within several days of purchase. Thanks
Product : Am very happy with the pillow but cannot find a coloured cotton pillow slip to fit. you only offer white and postage on one pillow slip makes it rather expensive.
5out of 5
06 Aug 2013
Service Rating : fantastic, have always used these pillows and will never use anything else ever again
Product : fantastic, have always used these pillows and will never use anything else ever again
5out of 5
06 Aug 2013
Service Rating : Efficient service. Very happy.
Product : This is my second pillow of the same brand... Just love it!!!!
5out of 5
05 Aug 2013
Service Rating : Excellent service
Product : Excellent product. Can't sleep without it. This time I purchased pillows for my parents who live in Europe. They use your pillow for some time already.
5out of 5
05 Aug 2013
Service Rating : Excellent service
Product : Excellent product. Can't sleep without it. This time I purchased pillows for my parents who live in Europe. They use your pillow for some time already.
5out of 5
05 Aug 2013
My second one, wouldn't use anything else!
5out of 5
01 Aug 2013
Service Rating : I'm a return customer and the service has always been excellent
Product : I buy a new pillow every couple of years, since using these Ive gone from needing treatment on my neck once per month to once every couple of years. Great product. No association with company except as a very satisfied customer.