4out of 5
06 Feb 2021
Service Rating : Very good, delivered on time and delivery advice was good
Product : Easy purchase and good price
5out of 5
06 Dec 2020
Service Rating : All communications were accurate and the service prompt.
Great flexibility to get the perfect match for my troublesome neck.
Product : Good quality and perfect fit
5out of 5
15 Nov 2020
Service Rating : very easy transaction and fast delivery
Product : great quality pillow slip
5out of 5
09 Nov 2020
Service Rating : Great products and service, very happy with my purchases.
Product : Fits well, feels great, love the colour.
4out of 5
02 Jul 2020
Service Rating : Neck is well cushioned and supported. Takes a bit of getting used to but worth it! Will try different heights with inserts too.
Product : Great that you sell protectors, covers all in one place to fit the pillows
5out of 5
02 Jul 2020
Service Rating : Service was great and prompt.
Product : Fits perfectly to my pillow. Nice material
5out of 5
09 Jun 2020
Service Rating : Easy to order. Arrived on time.
Product : Overpriced item that covers it
4out of 5
16 Feb 2020
Immediate improvement in comfort and sleep. Neck and spine support have improved my overall sleep experience and I would advise anyone to try this for themselves
5out of 5
13 Nov 2019
Service Rating : Great communication when I needed help with a question, by replying straight away. Also fast delivery.
Product : Fits perfectly over my odd shape pillow.
4out of 5
12 Aug 2019
Service Rating : Stumbled across a store that stocked your pillows when in dire need of one due to neck and headache related issues. Just walked on in and bought it. Should have got the softer one I think, but now that I've taken all the extras out, the memory foam is less stiff and more pliable.
Am considering buying another!
Product : Good pillow case that fits the larger pillow.
4out of 5
08 Jun 2019
Service Rating : Delivery was quite quick.
Pillow good quality.
Product : It was ok as far as pillowslios hi
5out of 5
14 Nov 2018
Genuine and highly recommend.
4out of 5
27 Oct 2018
Service Rating : Delivery was prompt but arrived without prior advice of the ETA.
Product : FITS WELL AND LOOKS GOOD ALSO.
4out of 5
14 Oct 2018
Service Rating : Pillow arrived the next day in New Zealand from Australia Thanks!
Product : very good fit No more to say!!
5out of 5
04 Sep 2018
Service Rating : Placed my order for my pillow and covers and they were dispatched the same day and arrived the day after that! Brilliant service and they kept me up to date with the parcel tracking too. The actuaslly products are extremely well made and have already in the short space of time greatly eased my neck pain at time with my new latex pillow. Very happy customer!!
Product : Great product with a little touch of luxury!
5out of 5
25 Jul 2018
Service Rating : Excellent service, very quick delivery after ordering online.
Product : Very soft fabric & comfortable to sleep on.
5out of 5
14 May 2018
Service Rating : Quick delivery of a quality product
Product : Works well with my pillow
5out of 5
05 Feb 2018
Service Rating : I would certainly recommend this pillow and have indeed done so. I bought one for my husband. It was recommended by our Physio. Both of us have definitely benefitted from better sleep and less neck aches and for me tingling fingers on waking, caused by trapped nerves. I also purchased 4 pillows cases as they fit much better than the standard pillow cases. We are using the firm variety and not adjusting anything inside to alter the shape. Very pleased indeed.
Product : These pillow cases fit the larger size pillows, unlike a standard pillow case. They are expensive but worth the extra to fit properly.
5out of 5
20 Dec 2017
Service Rating : They really help with my badly injured neck.
Product : Awesome colour & feels wonderful ????
5out of 5
16 Dec 2017
Service Rating : Excellent service
Product : A very good quality pillow.
5out of 5
26 Oct 2017
Service Rating : Easy to use website. Available help to select which pillow might work best and you kept me informed of the progress of my delivery. I have never shopped internationally and you made easy. The pillow keeps my husband from snoring, in good alignment and it is lighter to travel with. I will return to you for future purchases when needed.
Product : Is a little loose and slips some, needing readjustment in the morning.
5out of 5
04 Sep 2017
Service Rating : The bloke I delt with was very nice and highly efficient
Product : My pillow has never felt better!
4out of 5
06 Jun 2017
Service Rating : Quick and problem-free.
Product : The fit the pillow well and are fine to sleep on but the colour wasn't what I thought I was seeing when I selected them.
5out of 5
31 May 2017
Service Rating : Great product, excellent service. The pillow has really helped my morning neck ache.
Product : Great quality. Great service
4out of 5
16 May 2017
It was a good service
5out of 5
05 Apr 2017
Service Rating : Excellent customer service. Pillow was dispstched immediately & received a few days later.
Product : Colour is excellent match for current sheets. Soft & durable fabric
5out of 5
24 Mar 2017
Service Rating : I wear a cpap mask and this pillow helps a lot so I can sleep without the mask becoming a bigger pain than usual
Product : good quality little expensive though
5out of 5
30 Jan 2017
The order was fulfilled in the time they said and the pillow works.
5out of 5
30 Jan 2017
The order was fulfilled in the time they said and the pillow works.
4out of 5
09 Jan 2017
Delivery very slow even allowing for Christmas, Not Therapeutics fault but the courier. Fastway is definitely a misnomer and I have had the same complaint with them before. Ditch them.
4out of 5
09 Jan 2017
Delivery very slow even allowing for Christmas, Not Therapeutics fault but the courier. Fastway is definitely a misnomer and I have had the same complaint with them before. Ditch them.
5out of 5
17 Dec 2016
Excellent service. The order was processed super quick and delivered promptly.
5out of 5
17 Dec 2016
Excellent service. The order was processed super quick and delivered promptly.
5out of 5
25 Nov 2016
Service Rating : Excellent service
Product : Could have been a bit bigger to comfortably fit the adjustable pillow
4out of 5
25 Nov 2016
Service Rating : Excellent service
Product : Could have been a bit bigger to comfortably fit the adjustable pillow
5out of 5
09 Nov 2016
Service Rating : The service I received from Therapeutic Pillow was prompt and extremely efficient especially when it was necessary for me to contact the company in relation to the delivery of the pillow which was delayed because of a problem at the post office!
Product : The pillow case fits the Therapeutic pillow perfectly
4out of 5
09 Nov 2016
Service Rating : The service I received from Therapeutic Pillow was prompt and extremely efficient especially when it was necessary for me to contact the company in relation to the delivery of the pillow which was delayed because of a problem at the post office!
Product : The pillow case fits the Therapeutic pillow perfectly
5out of 5
04 Nov 2016
Service Rating : Always easy to order online and I live in Queensland and the despatch and delivery is always very quick.
Product : Have bought pillows mattress overlay and various other products and found them all excellent thank you.
5out of 5
23 Sep 2016
Service Rating : Excellent service as always
Product : I expected the pillow slip to be of better quality given the description, I'd prefer a score of average rather than poor.
4out of 5
02 Sep 2016
Does not help with my snoring, if anything made it worse.
4out of 5
04 Aug 2016
Service Rating : happy
Product : happy
4out of 5
04 Aug 2016
Service Rating : happy
Product : happy
5out of 5
30 May 2016
Service Rating : Only feedback/ improvements. I think the high sides are excellent for side sleeping, but the middle of the pillow could be sculptured so if you are back sleeping, it keeps your head in the middle, also the edge of pillow is not a right angle but moulds more to the curve of your neck
Product : Is okay. Only bought because the consensus on reviews was that normal pillowcases didn't fit. Contrarily, a normal pillow case fits just fine though.
4out of 5
30 May 2016
Service Rating : Only feedback/ improvements. I think the high sides are excellent for side sleeping, but the middle of the pillow could be sculptured so if you are back sleeping, it keeps your head in the middle, also the edge of pillow is not a right angle but moulds more to the curve of your neck
Product : Is okay. Only bought because the consensus on reviews was that normal pillowcases didn't fit. Contrarily, a normal pillow case fits just fine though.
5out of 5
23 May 2016
Service Rating : prompt and reliable service
Product : good quality
4out of 5
08 Apr 2016
Service Rating : Didn't use this one
Product : Lovely and white! Soft. A little bug for the pillow but not by much. Soft! Lovely to sleep on. Great quality.
5out of 5
08 Apr 2016
Service Rating : Didn't use this one
Product : Lovely and white! Soft. A little bug for the pillow but not by much. Soft! Lovely to sleep on. Great quality.
4out of 5
08 Mar 2016
Kept to initial delivery timeline. Thank you
4out of 5
08 Mar 2016
Kept to initial delivery timeline. Thank you
5out of 5
01 Mar 2016
Service Rating : It is good to wake up without a neck ache!
Product : Difficult to iron smooth.
4out of 5
01 Mar 2016
Service Rating : It is good to wake up without a neck ache!
Product : Difficult to iron smooth.
5out of 5
01 Mar 2016
My chiropractor recommended this product to me and it has made the world of difference, offering brilliant support to my neck whilst I sleep. Best pillow I've ever owned!
4out of 5
01 Mar 2016
My chiropractor recommended this product to me and it has made the world of difference, offering brilliant support to my neck whilst I sleep. Best pillow I've ever owned!
5out of 5
18 Feb 2016
Service Rating : My pillows only took a few days to arrive by post
Product : Ok but not worth $15 each
4out of 5
18 Feb 2016
Service Rating : My pillows only took a few days to arrive by post
Product : Ok but not worth $15 each
4out of 5
17 Jan 2016
Service Rating : All done on line but easy to follow and order, delivery time was good.
Product : Slightly over priced but ok, thanks
4out of 5
17 Jan 2016
Service Rating : All done on line but easy to follow and order, delivery time was good.
Product : Slightly over priced but ok, thanks
5out of 5
21 Dec 2015
Service Rating : loved my pillow so much I bought one for a friend
Product : great!
5out of 5
21 Dec 2015
Service Rating : loved my pillow so much I bought one for a friend
Product : great!
5out of 5
30 Oct 2015
Great, fast service! Pillow is so comfy, sleeping better.
5out of 5
30 Oct 2015
Great, fast service! Pillow is so comfy, sleeping better.
4out of 5
28 Oct 2015
Service Rating : Though it can get a little warm my neck is generally more comfortable. Overall comfort is certainly better than any loose filled pillow I have had.
Product : Again over the high Naturelle Latex Pillow with a protector and with or without an cotton slip underneath the slip is undersized in its girth and does not allow for the contoured nature of the pillows. I have tried a new one (unwashed) and though there may be a tad of shrinkage, manufacturing size appears to be the problem. Infact with the plain cotton covers we notice now after a bout a year they are all different sizes due to use and some shrinkage (but its millimetres only less than a cm.
4out of 5
28 Oct 2015
Service Rating : Though it can get a little warm my neck is generally more comfortable. Overall comfort is certainly better than any loose filled pillow I have had.
Product : Again over the high Naturelle Latex Pillow with a protector and with or without an cotton slip underneath the slip is undersized in its girth and does not allow for the contoured nature of the pillows. I have tried a new one (unwashed) and though there may be a tad of shrinkage, manufacturing size appears to be the problem. Infact with the plain cotton covers we notice now after a bout a year they are all different sizes due to use and some shrinkage (but its millimetres only less than a cm.
5out of 5
16 Oct 2015
Service Rating : Second time I have purchased from Therapeutic Pillow. The products are excellent quality and delivery fast and easy. Have recommended you to a friend suffering from reflux priblems.
Product : Nice colour and quality. Plenty big enough for my pillow (I hate trying to stuff a pillow into a pillowcase that's a tight fit!)
5out of 5
16 Oct 2015
Service Rating : Second time I have purchased from Therapeutic Pillow. The products are excellent quality and delivery fast and easy. Have recommended you to a friend suffering from reflux priblems.
Product : Nice colour and quality. Plenty big enough for my pillow (I hate trying to stuff a pillow into a pillowcase that's a tight fit!)
5out of 5
18 Sep 2015
Service Rating : Great product although was after a different pillow - Complete Sleeprr Original which I subsquently purchased
Product : So nice and soft
5out of 5
18 Sep 2015
Service Rating : Great product although was after a different pillow - Complete Sleeprr Original which I subsquently purchased
Product : So nice and soft
5out of 5
19 Aug 2015
Service Rating : Simple to order and quick delivery
Product : c
4out of 5
19 Aug 2015
Service Rating : Simple to order and quick delivery
Product : c
5out of 5
21 Jul 2015
Service Rating : Very quick delivery
Product : Quality of case is good, but I already have a contour pillow in the low profile and all my pillow cases are too big, these were no different they are even a bit too snug on the new high profile. I think expensive for no better fit
4out of 5
21 Jul 2015
Service Rating : Very quick delivery
Product : Quality of case is good, but I already have a contour pillow in the low profile and all my pillow cases are too big, these were no different they are even a bit too snug on the new high profile. I think expensive for no better fit
4out of 5
10 Jul 2015
Service Rating : x
Product : Purchased to fit the pillow I had previously bought, but pillowcases don't fit all that well. Quality appears good.
5out of 5
04 Apr 2015
Easy to use website, clear descriptions of products, good quality products and fast service. And Australian made is important to me.
5out of 5
02 Apr 2015
Always prompt service.
4out of 5
02 Apr 2015
Always prompt service.
5out of 5
31 Jan 2015
I fine I need a hard and high pillow
4out of 5
31 Jan 2015
I fine I need a hard and high pillow
4out of 5
28 Jan 2015
Service Rating : It was easy and turned up as expected.
Product : Good because it is still a bit tight on the pillow. I have 2 sets of pillowcases that are looser so the pillow sits right. One set is nearly worn out though. All my other pillowcases are too tight.
4out of 5
28 Jan 2015
Service Rating : It was easy and turned up as expected.
Product : Good because it is still a bit tight on the pillow. I have 2 sets of pillowcases that are looser so the pillow sits right. One set is nearly worn out though. All my other pillowcases are too tight.
5out of 5
12 Jan 2015
Good Service
5out of 5
12 Jan 2015
Good Service
5out of 5
30 Dec 2014
Service Rating : Fantastic service product as desribed
Product : Great product fantastic service goods arrived within 2 days
5out of 5
30 Dec 2014
Service Rating : Fantastic service product as desribed
Product : Great product fantastic service goods arrived within 2 days
5out of 5
01 Dec 2014
Service Rating : Great website, easy to use
Product : probably didn't need it as a pillow case was supplied with the pillow & I didn't realize that
4out of 5
01 Dec 2014
Service Rating : Great website, easy to use
Product : probably didn't need it as a pillow case was supplied with the pillow & I didn't realize that
5out of 5
26 Nov 2014
Since using the pillow my lower back pain has gone completely!
4out of 5
26 Nov 2014
Since using the pillow my lower back pain has gone completely!
5out of 5
18 Nov 2014
Service Rating : can't sleep without it
Product : ok
4out of 5
18 Nov 2014
Service Rating : can't sleep without it
Product : ok
5out of 5
15 Nov 2014
Service was very prompt & accurate.
4out of 5
15 Nov 2014
Service was very prompt & accurate.
5out of 5
14 Nov 2014
Very helpful, quick service
4out of 5
14 Nov 2014
Very helpful, quick service
5out of 5
12 Jul 2014
Service Rating : Vary quick delivery after order
Product : Not used yet but feeland look good
5out of 5
12 Jul 2014
Service Rating : Vary quick delivery after order
Product : Not used yet but feeland look good
5out of 5
08 May 2014
Perfect for me and very comfortable.
4out of 5
08 May 2014
Perfect for me and very comfortable.