4out of 5
16 Nov 2019
Service Rating : You responded to my critisicism of your advertising shortfalls immediately and with great understanding and politeness by the lady who took my call, and for this lady, I cannot speak too highly.
Product : My wife. who is the user, has now become adjusted to the pillow and protector, and is ddlighted with the result.
4out of 5
24 Aug 2019
Service Rating : They were transparent. Sold to me by a chiropractor.t
Product : Service was good.. A bit more description would have been better.
5out of 5
16 Jun 2019
Service Rating : All good ok
Product : Very good product for me.
4out of 5
30 Nov 2018
Service Rating : The pillows arrived promptly after ordering. I think it was 2 days.
Product : GREAT. As I said above sleeping much better
4out of 5
30 Nov 2018
Service Rating : The service was good. At Healthspace in Rozelle a physiotherapist recommended the Complete Sleeprrr Pillow. I am definitely sleeping better and wake up with less neck pain than before
Product : Covers the pillow snuggly
5out of 5
23 Nov 2018
Service Rating : When I called the team was very helpful in answering my questions. My purchase order was delivered very promptly. I think it arrived in less than 48 hours.
Product : It's a bit big for the pillow I purchased. The size smaller would have been too small.
5out of 5
19 Aug 2018
Service Rating : Love it! And it arrived so quickly!
Product : Light weight and you can sleep better knowing you have a protective layer on your pillows when you sleep!
5out of 5
07 Mar 2018
Service Rating : They responded to my email enquiry in a reason time. We bought some pillow protectors for our complete sleeperrr pillows. The quality is of a high standard and they are so comfortable. The whole online experience was easy and delivery was within the timeline given. Great products and great service. We would highly recommend trying Therapeutic Pillows products. We did and now we're sleeping so well. Thanks to our physio for their recommendation. ?
Product : So comfortable and the quality is very good.
5out of 5
03 Nov 2017
Service Rating : Great service and website. Have used Therapeutic Pillow Australia for previous purchase and can't speak highly enough of service and products
Product : Very good product and very easy to remove and fit back on to the pillow. Washes very well.
5out of 5
21 Sep 2016
A little expensive.
5out of 5
10 Aug 2016
Service Rating : I find the service is great
Product : I love the pillow protector I given one as agitated perfect
4out of 5
03 Aug 2016
Service Rating : Good information on the product and fast delivery.
Product : Fits the sleep away travel pillow
4out of 5
03 Aug 2016
Service Rating : Good information on the product and fast delivery.
Product : Fits the sleep away travel pillow
4out of 5
12 Jun 2016
Fast
5out of 5
31 May 2016
I've ordered a number of pillows from Thereapeutic Pillows and the service is always excellent as well as the products I have ordered. I don't bother looking to purchase pillows anywhere else.
4out of 5
04 Mar 2016
Service Rating : Tried for a week didn't sleep properly at all.
Product : Nice fabric
4out of 5
09 Feb 2016
Service Rating : Good products, and always despatched promptly
Product : A product worth buying.
5out of 5
12 Jan 2016
Service Rating : really fast delivery and very professional
Product : natural cotton....feels so soft, bought this for my boyfriend he LOVES it. stops the sweat smell on his pillow while he sleeps. hygienic and good quality. thank you for making this.
4out of 5
12 Jan 2016
Service Rating : Smells very refreshing.
Product : Good buy
5out of 5
11 Jan 2016
Service Rating : Easy to order and delivered quickly. Had no problems.
Product : Same as mattress protector. Less sweating and cooler. Only new so looking to see if it will develop sweat marks. Good product so far.
4out of 5
11 Jan 2016
Service Rating : Easy to order and delivered quickly. Had no problems.
Product : Same as mattress protector. Less sweating and cooler. Only new so looking to see if it will develop sweat marks. Good product so far.
5out of 5
04 Jan 2016
Service Rating : Prompt delivery. I have contacted the staff in the past and found them to be very polite and helpful.
Product : Fits with ease allowing the pressure care function of my pillows to work and does the job of protecting them admirably. Not too hot to lie on.
5out of 5
02 Jan 2016
Service Rating : Quick and no hassle.
Product : Comfortable and easy to wash.
5out of 5
17 Dec 2015
Service Rating : Great website, prompt delivery, excellent product, no complaints.
Product : Cool cotton pillow protector, good quality, good fit for my special neck support pillow. Thank you.
5out of 5
23 Oct 2015
Service Rating : Service was very good
Product : I am very pleased with this product thank you
4out of 5
25 Sep 2015
Service Rating : Foam contoured travel pillow provides good support, a little too high for back sleeping and a little too low for side sleeping for me, however still better than hotel pillows for side sleeping.
Product : Fits small pillow well, good pillow protection.
5out of 5
25 Sep 2015
Service Rating : Foam contoured travel pillow provides good support, a little too high for back sleeping and a little too low for side sleeping for me, however still better than hotel pillows for side sleeping.
Product : Fits small pillow well, good pillow protection.
5out of 5
20 Aug 2015
Service Rating : Have used this pillow for about 10 years now, find it excellent
Product : First time purchasing this item, seems excellent so far
5out of 5
20 Aug 2015
Service Rating : Have used this pillow for about 10 years now, find it excellent
Product : First time purchasing this item, seems excellent so far
4out of 5
07 Aug 2015
Service Rating : Very difficult to buy a pillow with so many to choose from these days. Hard for people to try out when buying online but I had a tranquillow pillow 10 years ago that I bought from my chiropractor and it suited me back then so I was confident that I wasn't wasting my money.
Product : Nice and soft.
4out of 5
07 Aug 2015
Service Rating : Very difficult to buy a pillow with so many to choose from these days. Hard for people to try out when buying online but I had a tranquillow pillow 10 years ago that I bought from my chiropractor and it suited me back then so I was confident that I wasn't wasting my money.
Product : Nice and soft.
4out of 5
16 Jul 2015
Service Rating : Great online service and whole experience was easy and trouble-free.
Product : Protector seems to be fine and feels lovely.
5out of 5
09 Jul 2015
Service Rating : Great
Product : Excellent. Works great.
5out of 5
09 Jul 2015
Service Rating : Great
Product : Excellent. Works great.
5out of 5
26 May 2015
I have 2 therapeutic pillows and find them excellent. I've taken all the insides out and am just using the outside foam. They are easy to pack into a suitcase and I take a full-sized one with me when I travel.
5out of 5
21 May 2015
Service Rating : Excellent
Product : Excellent
5out of 5
24 Feb 2015
Service Rating : ..
Product : ..
5out of 5
24 Feb 2015
Service Rating : ..
Product : ..
5out of 5
29 Dec 2014
Great products and very good response to order - quick & easy
5out of 5
29 Dec 2014
Great products and very good response to order - quick & easy
5out of 5
01 Dec 2014
Excellent!
5out of 5
30 Nov 2014
Service Rating : I'm sorry but I thought I was getting dust mite proof, not dust mite resistant.
Product : Description in the Website said this was dust mite resistant. Large sizing just fitted my new pillows.
5out of 5
28 Nov 2014
Excellent
5out of 5
28 Nov 2014
Excellent
5out of 5
15 Nov 2014
Service was very prompt & accurate.
4out of 5
14 Nov 2014
Products delivered in a clear plastic bag with a sticker with address on for everyone in office to see what I had bought. Never ever have I seen this done before a bit of brown paper costs very little when I oaid $35.00 for delivery
5out of 5
09 Sep 2014
Service Rating : Easy, quick, efficient
Product : terrific product, keeps the pillow pristine
5out of 5
07 Sep 2014
They sent the wrong sized pillow and they haven't offered me a means of exchanging it. Instead they asked me to take photos of it and email them, which I did and I am still waiting for an exchange procedure. There is no return or exchange policy sent with the tax invoice or package.
5out of 5
31 Aug 2014
Service Rating : Great service & prompt delivery
Product : On hot summer nights my head sweats so I'll be very happy this coming summer to have a pillow that is cool.
4out of 5
08 Aug 2014
Service Rating : The pillow is a bit hard once all the covers are on.
Product : This filled up the pillow-slip so tight that its quite hard to get the outer slip onto the pillow and there is no space for the pillow to have a flexible shape.
4out of 5
08 Aug 2014
Service Rating : The pillow is a bit hard once all the covers are on.
Product : This filled up the pillow-slip so tight that its quite hard to get the outer slip onto the pillow and there is no space for the pillow to have a flexible shape.
4out of 5
07 Aug 2014
quick delivery
5out of 5
12 Jul 2014
I always buy the complete sleeprr pillows (White one) and love it. My whole family uses them.
5out of 5
07 May 2014
Service Rating : After a few days got used to my new pillow & now look forward to going to bed as I don't wake up with aching in my neck & shoulders . I would recommend this product to family & friends.
Product : My order was sent through promptly & with ease . Well packaged & quality excellent.
5out of 5
07 May 2014
Service Rating : After a few days got used to my new pillow & now look forward to going to bed as I don't wake up with aching in my neck & shoulders . I would recommend this product to family & friends.
Product : My order was sent through promptly & with ease . Well packaged & quality excellent.
5out of 5
10 Apr 2014
Service Rating : Fantastic service, quick delivery. Why can't other companies follow their lead?
Product : I have to rate this as poor as it is way too expensive for what it is. On the up side it fits the pillow well and will protect it, however i wouldn't purchase one for each of the pillows we have due to the cost involved.
5out of 5
09 Apr 2014
Service Rating : Great came quickly
Product : best one I have ever purchased
5out of 5
09 Apr 2014
Service Rating : Great came quickly
Product : best one I have ever purchased
5out of 5
25 Mar 2014
Service Rating : Great service!
Product : Very handy and worthwhile to protect a great investment.
5out of 5
18 Mar 2014
Service Rating : very prompt service & delivery
Product : I found I didn't need it
4out of 5
18 Mar 2014
Service Rating : very prompt service & delivery
Product : I found I didn't need it
5out of 5
17 Mar 2014
Service Rating : Excellent service and prompt delivery.
I am very pleased with your products so far.
Product : Lovely and smooth. Easy to wash.
5out of 5
17 Mar 2014
Service Rating : Excellent service and prompt delivery.
I am very pleased with your products so far.
Product : Lovely and smooth. Easy to wash.
5out of 5
16 Mar 2014
Very helpful on the phone
4out of 5
16 Mar 2014
Very helpful on the phone
5out of 5
16 Mar 2014
Stress free, high quality customer service
5out of 5
16 Mar 2014
Stress free, high quality customer service
5out of 5
16 Mar 2014
quick service
5out of 5
16 Mar 2014
Service Rating : I have ordered goods from Therapeutic Pillow Australia and have found the process to be of a high standard each time. The purchases are easy on their website and each delivery has been in the shortest possible time.
Product : I like the knowledge that my new Travel Pillow is protected with a Naturelle Eucalyptus Pillow Protector.
5out of 5
16 Mar 2014
Service Rating : I have ordered goods from Therapeutic Pillow Australia and have found the process to be of a high standard each time. The purchases are easy on their website and each delivery has been in the shortest possible time.
Product : I like the knowledge that my new Travel Pillow is protected with a Naturelle Eucalyptus Pillow Protector.
5out of 5
15 Mar 2014
Service Rating : I am happy with its service.
Product : There was one night I had forgotten to wrap it with a pillow case before I slept, I have got itchy scalp the next day. I am not sure whether It is coincidence or not. But with a pillow case, it seems better.
4out of 5
15 Mar 2014
Service Rating : I am happy with its service.
Product : There was one night I had forgotten to wrap it with a pillow case before I slept, I have got itchy scalp the next day. I am not sure whether It is coincidence or not. But with a pillow case, it seems better.
4out of 5
15 Mar 2014
Very good
5out of 5
15 Mar 2014
Great, courteous service, Arrived next day! Lovely gift of candles included. Thank you!
4out of 5
28 Sep 2013
Confirmation of order and details of delivery handled very quickly and efficiently.
5out of 5
28 Sep 2013
Confirmation of order and details of delivery handled very quickly and efficiently.
5out of 5
28 Sep 2013
Easy to use the web site and sent really quickly.
5out of 5
27 Sep 2013
Thank you, great service and product, one happy husband
5out of 5
05 Aug 2013
excellent service, product arrived quickly.
5out of 5
05 Aug 2013
excellent service, product arrived quickly.
5out of 5
05 Aug 2013
Service Rating : An Australian company making products that employ Australians can benefit not only our country and our future employment.
Product : No noise, soft smooth what more could anyone want.
5out of 5
05 Aug 2013
Service Rating : Great service and great products
Product : This pillow protector keeps my husband's pillow lovely and fresh! Highly recommend it.
5out of 5
04 Aug 2013
Service Rating : We like it, very comfortable.
Product : We like the protector.
5out of 5
04 Aug 2013
Great, fast service!
5out of 5
04 Aug 2013
Great, fast service!
5out of 5
04 Aug 2013
Service Rating : Very comfortable
Product : No more stained pillow, I love this product
5out of 5
02 Aug 2013
Service Rating : It's made a big difference for my back health.
Product : It fits the pillow
4out of 5
01 Aug 2013
Service Rating : Did not buy a pillow
Product : Good quality has made a difference to my asthma at night
5out of 5
01 Aug 2013
Service Rating : Did not buy a pillow
Product : Good quality has made a difference to my asthma at night
5out of 5
31 Jul 2013
Therapeutic Pillow delivered above and beyond. I had an issue with my order (not their fault) and they replaced the product for me. I was really impressed with the customer service.
4out of 5
31 Jul 2013
Service Rating : Wish the products were sold through more retail outlets, but the website is an easy way to purchase.
Product : Expensive, but fits the small travel pillow well
4out of 5
31 Jul 2013
Takes a while to adjust to.
4out of 5
30 Jul 2013
Service Rating : I find it to be ideal!
Product : Extremely comfortable!