Frequently Asked Questions
I have a backache in the morning which I believe is related to the sleeping position. Do you have any suggestion or product for my problem?
Hi Hamid, There could be a few reasons for back ache. Most commonly it is mattress being to soft or a pre existing issue that is exacerbated during sleep. If your mattress is soft i would recommend getting newer firmer mattress. Other products that may help are the quad cushion for providing some lumbar support under your back and also the naturelle latex or body huggar overlays that will give good support while you sleep. Please call if we can be of further assistance. Warm regards, Brett. (03) 8585 6685
i want this cushion for under my knees and am unsure which type to get - the traditional foam or memory foam. do you have a suggestion, i don't want it to be too hard under my knees. many thanks, regards, Cathie
HI Cathie, I would recommend the traditional to be honest. I think it provides a bit more support as it wont squash down quite so much and is defintiely not too hard a product. Warm regards, Brett.
Is this pillow suitable for tummy support, I sleep with a normal pillow wedged under my tummy to support my lower back. Looking for something a bit smaller that is easy to move when I turn in the bed
I haven't any feedback from stomach sleepers but it should assist. The memory foam will depress more than the traditional foam. Most welcome to call us if you have further queries. Kind regards, Anmaree 03 8585 6685
Hello Im looking at a cushion or something to take to hospital for their beds. I have spinal arthritis, hips, so I'm in need of support during my week stay. This looks good, also multi uses. Please suggest anything else kind regards Sharyn.
Hi Sharyn, Can i ask you to give me a call on 03 8585 6685. Woiuld probably be benecial for you to have something that is good for hospital and also useful for home so we may have a more suitable product depending on your exact requirements. Otherwise the quad is a good all round product that wll provide benefit during your stay. Warm regards, Brett 03 8585 6685
In the quad cushion is the lighter one the normal food or the memory foam
The quad cushion in traditional foam will be the lighter of the two options. Warm regards, Brett.
Will this help sacroiliac pain?
Hi Katherine, The quad cushion will certainly give some support and relief. The memory foam will mould to your body whilst the traditional foam will resist your weight a little .Please call us if you have any further queries. Kind regards, Anmaree 03 8585 6685
I have tried to checkout twice and the shopping cart has lost my orders and goes to this url: https://the-pillow.com.au/ How can I complete my purchase? Thanks.
Hi Ginette. Apologies, please try again. You are also most welcome to place the order over the phone if you prefer. Kind regards, Anmaree. 03 8585 6685
What is the difference between the Traditional Foam and the Memory Foam Quad cushion?
The two products are the same size but the memory foam is a softer spongier support that will "give" under pressure while the traditional foam is a little bit more rigid and will provide greater support. Please call 03 8585 6685 if we can be of further assistance. Warm regards, Brett
is the lucky long cushion or the long roll better for side sleeping using the pillow between legs and holding with arm...also are there white covers for these
Hi Jinni, I think the lucky 7 is better for your requirements and you are able to order the poduct online and request the white slip option here. https://www.the-pillow.com.au/body-pillows/lucky-7-body-pillow-more This product always really well received and i think it should suit you also. Warm regards, Brett Parnham 03 8585 6685
I am a side but tend to be more of a back sleeper, also have a bad back. At the moment I'm using a pillow to relieve the stress on my back. However I'm wanting something solely for behind my knees. Also do you sell covers that are machine washable?
Hello, Either the quad cushion or the knee relaxer should be a good option for you to elevate your knees and give you the comfort you need. Both have optional washable covers but these arent online just yet so would need to give us a call to arrange. Can chat about other options that might work for you at the same time to give your knees more comfort. Warm regards, Brett. 03 8585 6685
Hi there, I need to purchase a support pillow for under my legs/knees. I am a back sleeper with bad lungs. What would you suggest? I was looking at the memory foam qual cushion...don't need water proof. Does the duro fab smell very much? Would like to hear what you think. All the best. Jules
HI Jules, Very sorry about delay in getting back to you. Please give me a call opn 03 8585 6685 and happy to help with any questions you might have and we can work out if one of our products is going to be beneficial for you. Warm regards, Brett Parnham. 03 8585 6685
What is steri plus please?
The sterri plus is a material is waterproof that we use to cover different products when waterproofing is required. If not needed then we recommend using either dura fab or quilted option depending on the products. Warm regards, Brett. 03 8585 6685
Hi there, i have extreme pain from L4L5 bulging discs, what support pillows would you recommend for work and sleep?
Hi Leticia, the quad cushion is an option for sleeping and is available in memory (dense) foam and traditional (springy, resistant) foam. The D spine saver lumbar roll and the Back Huggar for sitting is also available in both foams. Kind regards Anmaree
Length and height please
hello. These are the measurements for the quad cushion. Please call 03 8585 6685 if we can be of further assistance. 25 cm across x 52 cm wide x 9 cm high. Warm regards, Brett.