Frequently Asked Questions
Hello, I am needing a support pillow that I can place under my upper legs for support with lower back pain when I lie on my back, and support when I sleep on my side in recovery position to try to keep my hips alligned instead of twisting my spin. Should i purchase the latex roll support cushion or something else? Thanks
I think the latex roll will be the best product for both of those requirements. We have many people use the roll as a bolster, support and leg raiser. If you were just on your back then i would recommend the leg relaxer but it will not work if on your side. Please call if we can be of further assistance at any stage.
Are pillow slips available for the latex roll
Hi Kazza, Yes the slips are available for the latex roll and can be purchased via the phone at our head office on 03 8585 6685. We will be putting them up on the website shortly. Warm regards Brett Parnham.
Latex Roll.Your paper brochure indicates 2 sizes - regular and large.On line it only shows 1 size.Please advise what size is available online and the dimensions.Many thanks.Malcolm.
Hi Malcolm, Our website is showing our Naturelle latex roll cushion in regular size only. The measurements are Length: 53 cm Diameter: 15cm. We do also stock the Naturelle latex roll cushion in large size. The measurements are Length: 900cm Diameter: 18cm. The price is $89.00. We shall have this updated on our website asap. Warm regards, Cristina
Could you please let me know if the Naturelle Latex Roll comes with a cover that you can take off and wash or do I need to purchase the 'steri-plus cover'. I look forward to hearing from you. Thanks Angela
Hi Angela, The Naturelle Latex Roll comes with a machine washable cover, regards Anmaree
can you use the longer roller to lie on it and relax your shoulder like a roller for the gym
Hi Isabelle, the latex roll is much softer than a gym roller. Most welcome to call us if you have further queries. Kindest regards, Anmaree 03 8585 6685
Hello, I have recently purchased both sizes of latex rolls from you and am wondering if you sell pillow cases for them.
Hi Debbie, Apologies for my delayed response. We sell spare cotton covers for $39 for both sizes. Kind regards, Anmaree
https://the-pillow.com.au/cushions/naturelle-latex-neck-roll Hello May I please have part numbers for the poly cotton cover & steri plus cover to order for the Large Naturelle Latex roll Mobility Aids Australia in Springvale
Hello, We will contact you shortly. Kind regards, Anmaree 03 8585 6685
Do you sell covers for these roll cushions. I can't find them on your website. Thanks.
Hi Elenore, Yes we do sell cotton covers for these products. They are $20 per cover plus freight and you can call us on 03 8585 6685
what is a suitable support for people with sciatica?
Hello, It depends on when you are suffering pain from sciatica as to what will be the best support ie when sitting, lying or standing etc. The posture wedge is a good product as will help tilt your hips when sitting and hpefully lessen your pain and improve your posture. The back hugger might also help with support and pain relief from sciatica and while lying down the naturelle roll latex can help by raising the knees slightly and taking a bit of pressure off the lower back also. Happy to chat on 03 8585 6685 at any time to help with more questions. Warm regards, Brett Parnham 03 8585 6685
Is the steri-plus cover 55cm in stock or still on back order?
Hi Karen, We now have them back in stock. Welcome to order over the phone. Kind regards, Anmaree 03 8585 6685
Hi there, just wondering if the pillow comes with the cover or I have to buy them separately. Also do the pillows have some give? Thanks
Hi Nayeem, They do come with a nice cover so not really necessary to purchase an extra slip. They are very comfortable and the latex definitely has good give while also maintaining support. Please call us on 03 8585 6685 if we can be of further assistance at anytime. Warm regards, Brett 03 8585 6685
Hello, about how much will this compress down from the 15cm diameter if I use it under my knees while lying flat on my back? I assume being latex it will compress less than memory foam but Iï¿½d like an idea of how much itï¿½s likely to compress.
Hello Bill, I think it might compress 2-3 cm under weight (depends how much weight) but the product is very true to its shape and supports very well. Memory foam would compress much more. Happy to chat furrther on 03 8585 6685 at anytime. Warm regards, Brett 03 8585 6685
Can I still purchase pillow cases for my regular size Naturelle Latex Roll? If so, what is the price of each. Much appreciated. Therese
Yes you can purchase either the cotton covers or you can purchase the replacement covers which come with the roll. Please give us a all on 03 8585 6685 if you do wish to order or have any further questions. Warm regards, Brett 03 8585 6685
I have the naturelle latex roll cushion and I wanted to buy a pillow slip/cover for it. You don't appear to stock them - do you have any idea where I might get one?
Hi Kristin. We do have those covers avaialbe but just not currently on the website. Please give us a call on 03 8585 6685 and we can organise for you. Warm regards, Brett.
Does it come with a removable , washable cover? What is the colour of the extra steri cover?
Hi, Yes, our Naturelle latex rolls have a removable and washable cover. Our steri plus covers are of a dark olive green in colour. Warm regards, Cristina