5out of 5
06 Jan 2020
Service Rating : The purchase was without a problem and the pillow is as expected
Product : The pillow is as expected
5out of 5
20 Nov 2019
Service Rating : Very prompt response and deliver, could not be faulted
Product : .
5out of 5
06 Jun 2019
Service Rating : The product is absolutely well made which will endure usage over time. The website is extremely easy to use, read and interact with pleasing results every time. Nothing is left to chance. Lots of knowledge, know how and damn good common sense is the key to continuing success for Therapeutic Pillow! Great job guys!
Product : Since opening this gem, it has been providing superior support to my lower back while sitting 3 plus hours each day! Others I have tried failed in every respect. None compares. Again, well done. Thank you for your outstanding professionalism and know how in the product made by your company.
5out of 5
14 May 2019
Service Rating : Pillow arrived quickly.
Product : It is great. In should have bought a bigger one for the car. But regardless, it offers good support and will be the perfect size to take traveling. My back will appreciate it on the plane!
4out of 5
09 Apr 2019
Service Rating : I would recommend them and I will buy from them again.
Product : The Support pillow is perfect for use at work as it is easy to adjust to your back and the pain area.
5out of 5
11 Mar 2019
Service Rating : So dependable and quick!
Good to know I can get a replacement every time I leave my cushion on a bus or plane...
Product : Perfect portable product PPP
4out of 5
24 Jan 2019
Service Rating : yes
Product : fixed my problems with good support
5out of 5
15 Jan 2019
Service Rating : love my pillow
Product : my back loves this pillow
5out of 5
21 Nov 2018
Service Rating : Very happy with the product and the fast delivery service. Thank you very much!
Product : Very happy with everything!
4out of 5
13 Nov 2018
Service Rating : Works well.
Product : Arrived on time!!!!!!!!!!!!!!!!!!
5out of 5
22 Oct 2018
Service Rating : Quick delivery and I was informed of the delivery stage regularly.
Product : I purchased five of the lumber supports for staff in our office to minimise back problems and maintain good posture. Everyone is very happy with the result.
5out of 5
21 Oct 2018
Service Rating : Very fast delivery
Product : Good back support I can happily sit all day with spine saver lumbar support and demo d.
5out of 5
20 Oct 2018
Service Rating : On time and as advertised.
Product : Works well. Wish it was a little harder though.
5out of 5
01 Oct 2018
Service Rating : Extremely fast service...awesome
Product : Great...this is the second one I have purchased, definitely does the trick.
5out of 5
24 Sep 2018
Service Rating : Great support for my painful back while travelling in the car. Excellent service with product arriving quickly.
Product : Support provided on my spine whike travelling rrally minimised my pain.
5out of 5
23 Jun 2018
Service Rating : service was quick and staff friendly. easy to work through pillow needed for right purpose.
Product : lumbar roll exactly what was needed, wished i bought one earlier
5out of 5
22 Jun 2018
Service Rating : Great product and fast delivery
Product : Fast delivery. .
5out of 5
04 Jun 2018
Service Rating : Super fast delivery and great quality product!
Product : Perfect firmness for what I needed! Lovely pattern and great quality!
5out of 5
31 May 2018
Service Rating : Fast delivery. Good product.
Product : Fast delivery. Good product.
5out of 5
05 May 2018
Service Rating : was delivered very quickly
Product : I had previously had a D shaped lumbar roll and it was great, I think I chose the wrong one this time - I should have chosen foam not memory foam. don't like it all - but too expensive to rush out and get another one.
5out of 5
04 Mar 2018
Service Rating : Recommend
Product : Good lumbar support for back while driving
5out of 5
03 Feb 2018
Service Rating : My order arrived within a few days. Very pleased with the ease of ordering and speed of delivery.
Product : I ordered the demi-D because I wanted a more compact cushion for travelling. I went overseas soon after it arrived and it did just what I’d wanted. My old standard-size pillow sometimes felt too big and uncomfortable in certain plane seats but the semi-D was the right size and very comfortable. It also didn’t take up too much room in my hand luggage. Now I’m home I’m using it in the car.
5out of 5
11 Dec 2017
Service Rating : Fast delivery sure was appreciated as my back was crying out for this!
Product : Made me sit in correct position while sitting at work processing on computer all day and helped enormously with pain management. My physio noticed the improvement between visits.
4out of 5
11 Dec 2017
Service Rating : They sent the item I ordered and it arrived ok
Product : see above see above see above
5out of 5
10 Dec 2017
Service Rating : My pillow arrived quickly. I was very happy with it as I needed something to support my lumbar region whilst driving. It is doing a good job. I would recommend this product to anyone who needs mild support.
Product : Excellent service. Very happy with the support it gives me whilst driving.
5out of 5
22 Sep 2017
Service Rating : Excellent quality. Better than advertised.
Product : Excellent quality. Soft touch. Great lumbar support
5out of 5
19 Sep 2017
Service Rating : The website was easy to navigate and the support pillows were exactly as described. It only took a couple of days after ordering for the pillows to arrive.
Product : The Back Support Pillow is perfect to use in the car to support my back whilst driving. It was exactly as described on the website and exactly what I needed!
5out of 5
18 Sep 2017
Service Rating : Purchased good on line. Didn't actually speak to anyone in person.
Took advantage of free post offer for fathers day and bought extra pillows to give away. Spreading the benefits.
Product : Find this pillow relieves back ache.
4out of 5
10 Sep 2017
Service Rating : Mailed out quickly, the description of the product matched the product
Product : It felt good, plan to use it on plane travel
5out of 5
26 Jul 2017
Service Rating : The pillow was easy to order online, processed & sent the same day & arrived sooner than I expected.
The pillow is perfect for my office chair & is exactly as discribed on the website.
Product : Good quality pillow which does exactly as described on the website
5out of 5
23 Jul 2017
Service Rating : Great service.
Product : Quality item as described.
5out of 5
20 Jul 2017
Service Rating : Prompt and accurate. Website easy to use and clear description of products. No hassle.
Product : Just what I needed.
Discomfort relieved.
5out of 5
13 Jun 2017
Service Rating : Hassle free and product was received promptly.
Product : Hassle free and product was received promptly.
5out of 5
25 May 2017
Service Rating : The pillows gave me great relief & support
Yes I would buy them again and recommend them to my friends
Product : The same as the lumbar pillow
great support
5out of 5
22 May 2017
Service Rating : Yes. they were very quick in delivering the pillow I requested.
Product : it works very well. I like the velcro strap. My only criticism is that it could be a little longer.
5out of 5
15 May 2017
Service Rating : Delivery was prompt and the ******** device has made some improvement in my back. I need more time to see whether the improvement continues.
Product : Helps maintain good posture and my back.
4out of 5
11 Apr 2017
Service Rating : The service is great, I asked a question and received a response quick smart.
Product : Back pillow is good but not firm enough
5out of 5
21 Feb 2017
Service Rating : Website ok to navigate. Postage prompt
Product : Elastic not long enough to go around seat back of Mazda 3. Needs to be adjustable.
5out of 5
18 Feb 2017
Service Rating : Quick delivery and products as stated
Product : Well made and density of foam offers great support
4out of 5
03 Jan 2017
great delivered quickly
4out of 5
08 Dec 2016
Service Rating : Good communication, had issues with delivery. Was home all day, checked aus post ebsite advised there was attempted delivery which was not the case. There wasn't a note left by courier. So had to make time to go to the post office to pick it up
Product : Well made and comfy
5out of 5
01 Nov 2016
Service Rating : .good
Product : .
4out of 5
12 Oct 2016
Service Rating : Very efficient.
Product : Very comfy. Can feel the improvement.
5out of 5
20 Sep 2016
Service Rating : went out of the way to help me
Product : Fabulous pillow i have 3
5out of 5
29 Aug 2016
Service Rating : Very fast delivery
Product : Excellent pillow
5out of 5
23 Aug 2016
Quick and efficient
5out of 5
19 Aug 2016
Service Rating : Very quick and prompt delivery.
Product : I changed it to the smaller size d shape roll and it was great.
5out of 5
29 Jul 2016
Service Rating : Very helpful on the phone
Product : So far so good. Hopefully it holds its form in the longer term
5out of 5
26 Jul 2016
Service Rating : Delivery time was longer than i though it would take from over east to perth.
Product : Find with the office chair i have that the pillow slips down & have to adjust often back to desired position throughout the day
5out of 5
20 Jul 2016
Service Rating : Very quick delivery
Product : Very good quality
5out of 5
14 Jul 2016
Service Rating : Very fast and efficient. Will definitely be reordering again for our business
Product : Feedback from employees has been positive and has resolved their comfort seating situation in the workplace.
5out of 5
07 Jul 2016
Service Rating : Helpful support
Product : It's fine - I might need a bigger one but this one is fine.
5out of 5
21 Jun 2016
Service Rating : Thank you
Product : Thank you
5out of 5
17 Jun 2016
Service Rating : Fantastic support
Product : I don't know how I did without my Lumbar Roll!
5out of 5
15 Jun 2016
Service Rating : Very happy thank you
Product : Very happy thank you
5out of 5
13 Jun 2016
My purchase was received very quickly and exactly as ordered.
5out of 5
01 Jun 2016
Service Rating : The pillow is a good shape.
However two things.
1 The elastic is too short for the seats of the two cars we have and made the pillow sit awkwardly on/in the seat. My advice is to take the elastic off.
2 The covering material of the cushion/pillow could be looked at because on two occasions the pillow has stuck to my back when I have got out of the car. I think there was an electro static attraction between the back of my jacket and the pillow.
Bob
Product : Shape and size
5out of 5
23 May 2016
Despite my order being undelivered initially by the courier company, Therapeutic Pillow Australia was excellent at sorting this out.
5out of 5
10 May 2016
Service Rating : Promptly delivered.
Product : Works well. Thanks
4out of 5
28 Apr 2016
Service Rating : Made a difference
Product : Decided not to use. Strap to go round back of seat too short
4out of 5
28 Apr 2016
Service Rating : Made a difference
Product : Decided not to use. Strap to go round back of seat too short
5out of 5
09 Apr 2016
Service Rating : The elastic band on the pillow is not adjustable and keeps falling, doesn't wrap the chair
Product : The elastic band on the pillow is not adjustable and keeps falling
5out of 5
15 Mar 2016
Service Rating : Very comfortable just needs a pillow protector because of pillow discoloration.
Product : I use it in the car, very comfortable.
5out of 5
25 Feb 2016
Service Rating : My order was processed very quickly and arrived much earlier that I expected considering there was a public holiday.
Product : The lumbar roll was recommended by my physiotherapist and is helping me recover from a bulging disc in my lower back.
4out of 5
20 Feb 2016
Service Rating : Good
Product : You should be able to adjust the tightness and could be firmer
5out of 5
28 Jan 2016
Service Rating : Great service and fast delivery, will defiantly be back in the future for more products
Product : Awesome pillow it has helped me so much, especially as my job involves driving all day.
4out of 5
12 Jan 2016
Service Rating : The whole order and delivery process is well sorted out. The products arrived in good time.
Product : It's a good fit.
5out of 5
10 Jan 2016
Service Rating : Prompt delivery and product as described
Product : Comfortable, nice cover - exactly what I needed.
5out of 5
08 Jan 2016
Service Rating : good service, fast shipping
Product : Must be great, my husband took it for the car and never returned it. It's bit too thick for me, will go with slimmer profile next time.
4out of 5
11 Dec 2015
Service Rating : Easy to use online and delivery was pretty prompt
Product : Really enjoying the lumbar supports I purchased. Only time will tell in terms of longevity of the product but as of right now they're spot on.
4out of 5
08 Dec 2015
Service Rating : Service prompt
Product : Product good but a little bit too thick for my uses.
5out of 5
16 Nov 2015
Service Rating : I ordered the pillow one day and it arrived the next, couldn't ask for more than that :)
Product : I wish i had of bought it earlier, it's the best my back has felt in a long time.
4out of 5
13 Oct 2015
No issues with online system. Great delivery time
4out of 5
06 Oct 2015
Service Rating : Prompt communication.
Item was sent via international post, but no tracking number was provided with Australia post. Considering the value of the pillow and the mandatory insurance charge, a tracking service would be expected.
Product : This is excellent for my needs
5out of 5
12 Sep 2015
Service Rating : The website was easy to use to order.
Product : The D shape lumbar cushion is great, exactly what I needed. Good quality product.
4out of 5
08 Sep 2015
Quick delivery and easy website to use.
5out of 5
20 Aug 2015
Service Rating : Delivered within a couple of days!
Product : Just the right size to put in the small of my back for lying on mat for meditation.
5out of 5
18 Aug 2015
Achieving objectives with it and much improved back.
5out of 5
09 Aug 2015
Service Rating : Good website, easy to order and goods were delivered in a few days
Product : I ordered this product for an employee
4out of 5
10 Jun 2015
I would've liked the elastic banding to be a little bigger as I'm using this as lumbar support in the car. Elastic banding needs to be longer so that it isn't as stretched
5out of 5
20 May 2015
Service Rating : Just excellent
Product : Just excellent
5out of 5
06 May 2015
Service Rating : Quick delivery and great service by the company
Product : It was just what one of our staff needed to support her back.
5out of 5
22 Apr 2015
Service Rating : wonderful
Product : used for an interstate road trip to avoid irritating a back injury. worked great
4out of 5
08 Apr 2015
I am finding that my back pain is decreasing with my Pillow, I love it!
5out of 5
01 Mar 2015
Service Rating : Smooth and very fast service and reasonable price
Product : Shape is just right for me for lumbar support. Good cover, well made product.
5out of 5
14 Feb 2015
Service Rating : Excellent service, prompt delivery.
Product : Really helps when sitting.
5out of 5
09 Feb 2015
Service Rating : Purchase arrived safely and quickly
Product : I use it every night instead of a pillow and my neck and shoulders appreciate the support. My husband's Chiropractor recommended it's use first and now my daughter and I use it too.
5out of 5
06 Jan 2015
Service Rating : Easy to order and arrived swiftly
Product : The design of the product was exactly what was desired so the product was perfect for our needs!
4out of 5
28 Dec 2014
Service Rating : good service
Product : Help me be more comfortable sitting and sleeping with this product
5out of 5
22 Dec 2014
Service Rating : Quick and efficient.
Product : The only issue we had was that it was about 1cm too thick for my wife's back. However a quick slice with an electric bread knife fixed that.
5out of 5
09 Dec 2014
Wonderfully quick delivery!
5out of 5
14 Nov 2014
Service Rating : **
Product : **
5out of 5
08 Sep 2014
Service Rating : Quick and precise.
Product : Wonderful product.
5out of 5
31 Aug 2014
Service Rating : Very quick and great communication throughout
Product : It is exactly what I hoped that it would be like - the only negative is that the back strap for attaching to the seat is far too small for a car seat (Mazda) and so I have to put it into place each time... still good though.
5out of 5
26 Aug 2014
Service Rating : Just what I was in need of.
Product : Just right.
5out of 5
26 Aug 2014
Fast delivery. Excellent service
5out of 5
30 Jul 2014
Service Rating : Arrived extremely quickly
Product : 2nd one I have had and it is great
5out of 5
23 Jul 2014
Service Rating : the product got delivered the day after i ordered it
Product : Easy to set in place on the chair. noticed a huge difference on the first day of use and it helps me correct my posture
5out of 5
22 Jul 2014
Service Rating : Easy to deal with. Fast delivery
Product : My back was feeling better from the very next day.
5out of 5
11 May 2014
Service Rating : Delivery was within 2 days! Terrific.
Product : I had bought one of these pillows for myself a couple of years ago. This one is for my daughter. She lives in the country and I will give it to her when I see her next. I'm hoping the product is just as good as mine is. I use mine EVERY night because I don't want to wake up with a problem and it works.
5out of 5
16 Mar 2014
Service Rating : very quick delivery
Product : love this make my back feed much better - thank you,
5out of 5
16 Mar 2014
Service Rating : Goods were delivered speedily and were exactly as per description
Product : Lumbar roll was exactly what I needed for comfort when sitting at computer
5out of 5
16 Mar 2014
Service Rating : Fast and good service
Product : Prefer the other lumbar roll that is bigger and more supportive
5out of 5
16 Mar 2014
Service Rating : Speedy service.
Product : Fits the arch of my back perfectly. Wish it came in memory foam like the quad pillow. The Dura Fab cover stays reasonably cool in hot weather, and is absorbent and washable.
5out of 5
15 Mar 2014
timely
5out of 5
14 Mar 2014
Service Rating : Ordering was easy and efficient
Product : Has helped lower back pain already!
4out of 5
14 Oct 2013
Service Rating : good
Product : This bolster is great in the memory foam, feels good and certainly takes the pressure off of my lower back.
5out of 5
27 Sep 2013
Good, fast post.
4out of 5
06 Aug 2013
Service Rating : No complaints
Product : No complaints
5out of 5
06 Aug 2013
Service Rating : Very Helpful
Product : Very Good
5out of 5
04 Aug 2013
Service Rating : Great service
Product : I love my pillow! Can't sleep without it